Traditional business planning fails because it focuses on intellectual exercises like metrics and behaviors. A more powerful approach grounds the plan in purpose-driven questions about service and mission, providing stronger motivation than numbers alone.

Like Napoleon, founders can attract top talent by giving them a grand mission, branding teams to create a proud identity (e.g., "the men without fear"), and demonstrating they are in the trenches alongside their people. This builds loyalty far beyond compensation.

Google's broad mission to "organize the world's information" provided a clear justification for diverse projects like Maps and Waymo. In contrast, Meta's mission to "bring people together" creates strategic tension with new ventures like AI and VR, making diversification harder to justify internally and externally.

When leaders are stuck defining their organization's mission, this question forces a shift from generic goals like survival to tangible impact. It clarifies the unique value provided to customers and society, revealing a more motivating and authentic purpose beyond simply 'staying in business.'

Faced with a politicized environment, Mercy Corps temporarily removed web pages with terms like 'climate.' The goal was not to abandon the mission, but to find new language to describe their work without triggering political opposition, allowing them to continue engaging stakeholders effectively.

To avoid an inconsistent, 'all over the place' approach, companies must establish a common brand-building philosophy or framework. This shared point of view, like Molson Coors's MUSCLE framework, ensures organizational alignment and helps build a cohesive marketing culture.

Peacework Puzzles advises that successful brand collaborations require a single, clear objective. Before partnering, decide if the main goal is enhancing brand equity, growing your audience, or driving revenue. Trying to achieve all three at once leads to misaligned expectations and less effective outcomes.

This framework structures decision-making by prioritizing three hierarchical layers: 1) Mission (the customer/purpose), 2) Team (the business's financial health), and 3) Self (individual skills and passions). It provides a common language for debating choices and ensuring personal desires don't override the mission or business viability.

To build an authentic brand, move beyond product features and engage in an introspective process. By answering these three core questions, a company can establish its foundational ethos. This 'universal truth' then serves as a guiding principle for all external communication and strategic decisions.