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Unlike creative writing, which aims to entertain, every piece of copy must be reverse-engineered from a specific desired action. Before writing, a copywriter must first ask, "What do I want this person to do after reading this?" This focus on a clear call-to-action is what separates effective copy from mere content.
Dave Gerhardt defines his copywriting skill not by its literary elegance but by its ability to grab attention and get a point across forcefully, yet tactfully. He applies this skill everywhere, from rewriting sponsor ads to helping his wife draft firm emails to a school.
A generic button like "Submit" is a wasted opportunity. The call-to-action is your last chance to persuade the user. Treat its copy as a critical sales variable and A/B test compelling, action-oriented phrases like "Yes, I'm in" to maximize conversions.
The highest-converting copy doesn't try to change a customer's mind. Instead, it compels them to act by demonstrating how a product or service aligns with values they already hold. The copywriter's job is to connect the offer to what the audience already believes is important.
Effective copywriting is the ultimate exercise in empathy. It's not about stringing words together but about temporarily abandoning your own perspective to fully inhabit your customer's worldview, needs, and desires—a fundamentally human act of connection.
Great copy guides a customer down a 'slippery slope' from attention to action (AIDA). The key is to describe their problem so intimately that they feel you uniquely understand them and must therefore have the solution, creating an irresistible pull towards your product.
The most impactful content, from a cold sales email to a marketing blog post, starts with an emotional goal. Don't just think about the information you want to convey. First, ask yourself, 'How do I want the person consuming this to feel?' This intention will guide every choice you make.
A call-to-action like "Learn more about indoor air quality" will underperform. Instead, frame the CTA around a relatable problem, such as "See the five reasons you're not sleeping well at night," to make it relevant and compelling.
Instead of trying to create something entirely new, effective copywriters begin their process by finding successful examples to model. Dave Gerhardt's first step for a new landing page or newsletter is to analyze best-in-class work from others to understand what works.
A common mistake in ad copy is to introduce the product first, then its benefits. A more effective structure is to flip this: first, describe the desirable outcome the customer wants (e.g., "freedom and time back"). Only then should you introduce your product as the vehicle to achieve that outcome.
Teams often get stuck debating word choices ("fuel your growth" vs. "turbocharge your ROI") without realizing the underlying message is flawed. This is like "cleaning the windows on a burning building." Before tweaking copy, marketers must first ask, "What do we really mean?"