The paradigm is shifting from using AI as a general chatbot to building a team of 'digital employees.' Claude Skills allow users to encapsulate a specific, repeatable workflow—like drafting a newsletter from tweets—into a tool that can be executed on demand, creating a specialized agent for that job.

When building Spiral, a single large language model trying to both interview the user and write content failed due to "context rot." The solution was a multi-agent system where an "interviewer" agent hands off the full context to a separate "writer" agent, improving performance and reliability.

Users get frustrated when AI doesn't meet expectations. The correct mental model is to treat AI as a junior teammate requiring explicit instructions, defined tools, and context provided incrementally. This approach, which Claude Skills facilitate, prevents overwhelm and leads to better outcomes.

Long, continuous AI chat threads degrade output quality as the context window fills up, making it harder for the model to recall early details. To maintain high-quality results, treat each discrete feature or task as a new chat, ensuring the agent has a clean, focused context for each job.

Long conversations degrade LLM performance as attention gets clogged with irrelevant details. An expert workflow is to stop, ask the model to summarize the key points of the discussion, and then start a fresh chat with that summary as the initial prompt. This keeps the context clean and the model on track.

Unlike Claude Projects where the LLM decides how to use tools, Skills execute predefined scripts. This gives users precise control over data analysis and repeatable tasks, ensuring consistent, accurate results and overcoming the common issue of non-deterministic AI outputs.

Instead of holding context for multiple projects in their heads, PMs create separate, fully-loaded AI agents (in Claude or ChatGPT) for each initiative. These "brains" are fed with all relevant files and instructions, allowing the PM to instantly get up to speed and work more efficiently.

The simple "tool calling in a loop" model for agents is deceptive. Without managing context, token-heavy tool calls quickly accumulate, leading to high costs ($1-2 per run), hitting context limits, and performance degradation known as "context rot."

You don't need a special command like 'invoke skill' to activate a Claude Skill. The AI agent automatically detects when a skill is relevant based on the context of the conversation. For example, simply pasting a changelog can trigger a 'changelog-to-newsletter' skill without any other instruction.