AI products with a Product-Led Growth motion face a fundamental flaw in their unit economics. Customers expect predictable SaaS-like pricing (e.g., $20/month), but the company's costs are usage-based. This creates an inverse relationship where higher user engagement leads directly to lower or negative margins.

The 'Andy Warhol Coke' era, where everyone could access the best AI for a low price, is over. As inference costs for more powerful models rise, companies are introducing expensive tiered access. This will create significant inequality in who can use frontier AI, with implications for transparency and regulation.

Many AI coding agents are unprofitable because their business model is broken. They charge a fixed subscription fee but pay variable, per-token costs for model inference. This means their most engaged power users, who should be their best customers, are actually their biggest cost centers, leading to negative gross margins.

Unlike traditional SaaS, achieving product-market fit in AI is not enough for survival. The high and variable costs of model inference mean that as usage grows, companies can scale directly into unprofitability. This makes developing cost-efficient infrastructure a critical moat and survival strategy, not just an optimization.

The assumption that enterprise API spending on AI models creates a strong moat is flawed. In reality, businesses can and will easily switch between providers like OpenAI, Google, and Anthropic. This makes the market a commodity battleground where cost and on-par performance, not loyalty, will determine the winners.

Standard SaaS pricing fails for agentic products because high usage becomes a cost center. Avoid the trap of profiting from non-use. Instead, implement a hybrid model with a fixed base and usage-based overages, or, ideally, tie pricing directly to measurable outcomes generated by the AI.

The dominant per-user-per-month SaaS business model is becoming obsolete for AI-native companies. The new standard is consumption or outcome-based pricing. Customers will pay for the specific task an AI completes or the value it generates, not for a seat license, fundamentally changing how software is sold.

Beyond upfront pricing, sophisticated enterprise customers now demand cost certainty for consumption-based AI. They require vendors to provide transparent cost structures and protections for when usage inevitably scales, asking, 'What does the world look like when the flywheel actually spins?'

While OpenAI battles Google for consumer attention, Anthropic is capturing the lucrative enterprise market. Its strategy focuses on API spend and developer-centric tools, which are more reliable and scalable revenue generators than consumer chatbot subscriptions facing increasing free competition.