Gap's Head of Digital argues that a lack of brand investment forces performance marketing to work harder and become less profitable. Strong brand relevance makes all other marketing efforts more efficient, creating a symbiotic relationship.

If your creative assets aren't culturally relevant, you're forced to overspend on media to achieve impact. Truly resonant content generates organic reach and makes paid amplification more efficient, a key argument for CFOs on the value of creative investment.

Relying solely on performance ads for rapid growth creates a sales machine, not a defensible business. This strategy makes you vulnerable to copycats who will replicate your product and target the same audience for less. Reinvest ad profits into organic content to build a brand moat.

Instead of allocating a small percentage of a media budget to creative, flip the model. First, budget for a robust creative content engine (UGC, creators, etc.). Then, treat paid media as the amplification layer for that content, which could lead to a 50/50 split instead of the typical 80/20.

To sell leadership on brand initiatives with indirect ROI, translate organic performance into paid media equivalents. Calculate what the millions of impressions from a viral video would have cost via paid channels. Frame it as a cost-effective way to build brand and lower overall CAC.

Data shows that while combining brand and performance is best, adding brand advertising to a performance-only strategy provides a significantly larger ROI lift than adding performance to a brand strategy. This suggests most marketers are over-invested in performance channels.

Startups focus 100% on direct-to-purchase ads, making them vulnerable. Long-term, successful brands shift to a 70/30 split between brand awareness and direct response. This builds a durable moat that performance-only marketing cannot, protecting them from competitors and rising ad costs.

In the past, Facebook ads were so underpriced that even mediocre creative could generate a positive ROAS through sheer volume. As platform costs have risen, that financial arbitrage opportunity has disappeared, forcing marketers to rely on high-quality creative as the primary driver of performance.

In mature ad markets, creative quality is the biggest variable for success, not media spend. High-performing companies now shift budget away from platforms like Meta and Google and reinvest it into producing more content. This superior creative makes the remaining, smaller media spend far more effective.