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While splitting marketing seems like a solution to the unicorn CMO problem, it introduces a new flaw. Few sales or product leaders have the domain expertise to identify and hire truly exceptional demand gen or brand marketers, perpetuating the original issue of building a mediocre team.
The damage from a bad senior marketing hire—building the wrong team, executing flawed strategy—is far greater than the opportunity cost of leaving the seat empty. Companies are better off waiting 12, 24, or even 36 months to find the right person than to make a poor hire out of expediency.
Marketers historically advanced by becoming 'extreme specialists' in narrow fields like email or paid ads. This system has failed to produce well-rounded leaders. Founders now need generalists who excel across the full marketing spectrum, a skill set the current talent pipeline rarely provides.
Jon Miller argues no CMO is great at all three marketing pillars: brand, product marketing, and demand gen. You get a major, a minor, and a gap. An exceptional CMO’s strength isn't being a unicorn, but having the self-awareness to identify their own gap and hire a strong leader to fill it.
Don't assume large, well-resourced companies have solved fundamental GTM challenges. Even at Google, sales and marketing alignment is a persistent people and process issue, not one that can be solved simply by adding budget or headcount. These problems are universal.
A specialist (e.g., in demand gen) promoted to CMO must actively engage in their areas of weakness (e.g., product marketing). Simply delegating these functions confirms you're a "two-thirds" marketer. Demonstrating genuine interest is critical for success in the broader role.
Unifying marketing (CMO) and revenue (CRO) leadership under one person forces a holistic view of the customer journey. This structure removes the common friction of sales blaming marketing for lead quality, as one executive is accountable for the lead from creation to close.
Where the SDR/BDR team reports has significant cultural and career-pathing consequences. When Snowflake moved SDRs under marketing, they began aspiring to be marketers, not salespeople. This created a hiring bottleneck for the sales organization, which needed that talent pipeline to fuel its growth.
Technical founders often mistakenly fall in love with product marketers first. However, at the early stage, the single most important function of marketing is generating leads. A new CMO who prioritizes a website redesign over demand gen is a major red flag; the focus must be on building pipeline.
A controversial but effective organizational structure for B2B firms is to have the Chief Marketing Officer report to the Chief Sales Officer. Since B2B purchasing decisions are primarily sales-led and relationship-based, this hierarchy ensures marketing's activities directly serve sales objectives and contribute meaningfully to closing deals, aligning the entire funnel towards revenue.
Founders' expectations are higher than ever, requiring world-class skill in both technical growth and creative brand strategy. Since few individuals can master both extremes, the single CMO role is often split, paradoxically diminishing as marketing's overall value increases.