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To avoid a frantic scramble for meetings at month's end when AEs are busy closing, implement a 'fast start bonus'. This spiff rewards SDRs who are ahead of their quota by the middle of the month. It incentivizes earlier activity, which smooths out the flow of meetings and provides AEs with pipeline when they most need it.
Instead of focusing on a large quota, leaders should reverse engineer it. Calculate the number of deals needed based on win rate and average contract value, then break that down into weekly opportunity creation goals for reps.
Your compensation plan covers the final outcome (quota). To improve performance, use SPIFs and competitions to incentivize the leading indicators—the daily activities like cold calls, research, and outreach. Motivating these input activities has a direct, positive correlation with achieving the final target.
Instead of setting a vague activity quota, sales and marketing leaders collaborate to provide AEs with a specific number of quality opportunities (e.g., 120). This ensures an equitable workload and focuses reps on execution rather than sourcing, balancing fast and slow-cycle deals.
In a weekly meeting, have each SDR recount the story behind every meeting they booked: the channel, the persona, and the specific play used. This closes the feedback loop between activity and results, quickly revealing which personas and messaging are working right now.
To combat early discouragement in sales, create leaderboards and rewards for leading indicators like 'most doors knocked' or 'most calls made.' You can even award a prize for the 'biggest cuss out' to gamify rejection, creating early wins and de-stressing the process.
Instead of rewarding only the top performer, give reps a lottery ticket for each desired action (e.g., booked meeting). This gives everyone a chance to win, dramatically increasing engagement from the typically disengaged middle performers who know they can't consistently beat the top reps.
Don't use static KPIs. Every month, analyze the activity metrics of reps who successfully hit quota. Use this data to set the new KPIs for the entire team for the upcoming month. This ensures targets are based on proven success and increases team buy-in.
Shift SDR team goals from meetings booked to a benchmark of 10 daily conversations. A "conversation" must be with a unique ICP contact and mention the product. This focus on quality engagement forces reps to work backwards from their quota to determine the activity needed, rather than just hitting activity metrics.
To make quotas feel achievable and generate true buy-in, leaders must go beyond assigning a number. Break the quota into a tangible plan by defining the required number of deals at different size bands (e.g., $150k, $500k) and then mapping them to specific target accounts in the rep's territory.
AE prospecting fails when given a watered-down SDR activity quota. Instead, have AEs build a strategic plan to land three deals at 2x average contract value from a target list of just 10 accounts per quarter. This focuses their limited prospecting time on high-impact activities.