The 20th-century view of shareholder primacy is flawed. By focusing first on creating wins for all stakeholders—customers, employees, suppliers, and society—companies build a sustainable, beloved enterprise that paradoxically delivers superior returns to shareholders in the long run.

The stakeholder capitalism movement stalled because it only critiqued shareholder primacy. It offered no practical framework for making decisions when stakeholder interests inevitably conflict, such as employees wanting higher wages while customers demand lower prices.

When moving from a commercial entity like Amazon to a mission-driven organization, business cases shift. The primary justification becomes advancing the organization's mission, where the cost of doing something shouldn't prevent doing the right thing, rather than focusing solely on traditional revenue or engagement metrics.

A noble mission statement, like Johnson & Johnson's famous credo, is powerless against the pressures of shareholder primacy. To be effective, a company's purpose must be structurally embedded in its corporate charter and governance, giving it legal and operational teeth.

The current model of capitalism prioritizes profit above all. A more sustainable and just version would reorder the priorities: first, advance a greater cause; second, protect the people and places you operate in; and third, generate profit as the means to continue the first two indefinitely.

One of the easiest yet most powerful actions to build an incorruptible company is to legally embed its mission into the corporate charter. This simple step restores the historical norm that companies exist for a specific purpose, providing a legal bulwark against purely profit-driven pressures.

Define your organization's mission as creating an environment where all stakeholders (vendors, customers, employees) can thrive. This philosophy moves beyond siloed KPIs and fosters a deeply collaborative culture, attracting partners who want to work with you, not just those who have to.

Contrary to popular belief, widely accepted corporate governance principles often lack supporting data. Research indicates these practices are destructive, while mission-driven alternatives consistently show superior performance across financial, loyalty, and other key metrics.

This framework structures decision-making by prioritizing three hierarchical layers: 1) Mission (the customer/purpose), 2) Team (the business's financial health), and 3) Self (individual skills and passions). It provides a common language for debating choices and ensuring personal desires don't override the mission or business viability.