The debate over ad "quality" is often based on subjective opinions of brand fit. A more effective definition of quality is its ability to achieve the primary business objective: selling the product. Unconventional creative that drives sales, like Olay's "cat with lasers" ad, is by definition high-quality.

The most powerful narrative of a campaign is often discovered only after interacting with the subjects. For example, finding that female delivery drivers were motivated by their children. Creatives must remain open to the story evolving during production rather than rigidly sticking to the original script.

Marketers often silo brand-building and sales-driving objectives, but they are intrinsically linked. If a creative fails to generate a short-term sales lift, it's a strong signal that it's also failing to build long-term brand equity. An ad that sells inherently delivers an equity benefit.

The ROI of a viral moment is difficult to link to direct sales. Instead, its value lies in increasing 'share of voice' and creating positive brand associations. This influences future purchasing decisions, making the brand top-of-mind when a customer is ready to buy.

Conventional engagement metrics like likes and shares are often misleading. A more valuable indicator of content quality is dwell time. In an environment where users can easily skip content, their choice to spend more time with an ad is a powerful behavioral signal that the message is resonating.

Creativity thrives not from pressure, but from a culture of psychological safety where experimentation is encouraged. Great thinkers often need to "sit on" a brief for weeks to let ideas incubate. Forcing immediate output stifles breakthrough campaign thinking.

Stop planning creative and media buys simultaneously. Instead, post creative organically first. Then, exclusively allocate media spend to amplify the content that has already demonstrated strong consumer engagement, forcing creative to be effective on its own merit before receiving paid support.

One-off creative hits are easy, but replicating them requires structure. Truly creative marketing integrates storytelling into a disciplined process involving data analysis (washups, SWAT), strategic planning, and commercial goals. This framework provides the guardrails needed to turn creative ideas into repeatable, impactful campaigns.

Extensive behavioral research on ad performance reveals a clear pattern: simplicity is superior. Creatives with multiple storylines, clutter, and excessive detail create cognitive load and reduce effectiveness. The best-performing ads feature a single, clear message that is easy for the human brain to process quickly.