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Not all letters are created equal. The field of 'sound symbolism' shows that certain sounds evoke specific feelings. Plosive sounds like 'K', 'P', and 'B' can make a name feel more reliable, while a 'Z' can imply speed. This phonetic layer is a powerful, often overlooked, tool in branding.
If your brand name is hard to pronounce or requires an explanation, it adds friction for the consumer. According to Wondery's founder, now is the time to rebrand if you're still early, as the cost of lost brand equity is minimal.
Rather than stating an MP3 player had "253 megabytes," Steve Jobs said the iPod held "1000 songs in your pocket." This use of "concrete phrases"—terms the brain can easily visualize—is proven to be up to eight times more memorable than the abstract technical language commonly used by enterprise brands.
A 1972 study found people remember concrete phrases ("a white horse") four times better than abstract ones ("basic truth"). Brands like Apple and Red Bull use this by translating abstract benefits (memory, energy) into visualizable concepts ("songs in your pocket," "wings") to make their messaging stick.
A great name isn't just catchy. It must be original within its category, linguistically easy for the brain to process ('processing fluent'), and contain an element of surprise that grabs attention and makes it memorable.
Our brains favor things that are easy to think about ('processing fluency'), subconsciously misattributing this ease as a positive feeling toward the product itself. Subtle cues like font matter immensely; a slim font for a 'slim' phone can increase purchase intent by 27% simply because the visual aligns with the message.
Marketers over-index on visuals, but other senses are more powerful. The brain processes sound 1,000 times faster than images, making audio branding potent. Scent is our most primal sense, bypassing logic to connect directly with deep memories and emotions, capable of boosting sales by 41% without the shopper even noticing.
Avoid clichés like a fountain pen for a copywriting service. Instead, choose a distinctive asset (mascot, sound) that has no inherent meaning in your category. This prevents confusion with competitors and makes your brand easier to recall, like Gong's bulldog mascot for sales intelligence.
To name a brand effectively, first define the core emotional concept you want to convey. Founder Eric Ryan uses a 'jumping off word' to anchor the process. For his vitamin brand Olly, the word was 'friendly,' which provided a clear creative brief for an otherwise difficult task.
Abstract technical specs like "5 gigabytes of storage" are far less memorable than concrete phrases that create a mental image. Research shows people are four times more likely to recall concrete terms (like "white horse") than abstract ones. Effective taglines allow the customer to visualize the benefit.
Consumers prefer things that are easy to process mentally ('processing fluency'). This cognitive ease creates positive feelings. Seemingly minor design choices, like using a slim font to make a product feel 'lighter,' can dramatically increase sales (by 27% in one case) because the visual cue aligns with the product concept, making it easier to grasp.