Unlike traditional product management that relies on existing user data, building next-generation AI products often lacks historical data. In this ambiguous environment, the ability to craft a compelling narrative becomes more critical for gaining buy-in and momentum than purely data-driven analysis.

OpenAI embraces the 'platform paradox' by selling API access to startups that compete directly with its own apps like ChatGPT. The strategy is to foster a broad ecosystem, believing that enabling competitors is necessary to avoid losing the platform race entirely.

Unlike previous tech waves that trickled down from large institutions, AI adoption is inverted. Individuals are the fastest adopters, followed by small businesses, with large corporations and governments lagging. This reverses the traditional power dynamic of technology access and creates new market opportunities.

In the fast-paced world of AI, focusing only on the limitations of current models is a failing strategy. GitHub's CPO advises product teams to design for the future capabilities they anticipate. This ensures that when a more powerful model drops, the product experience can be rapidly upgraded to its full potential.

Small firms can outmaneuver large corporations in the AI era by embracing rapid, low-cost experimentation. While enterprises spend millions on specialized PhDs for single use cases, agile companies constantly test new models, learn from failures, and deploy what works to dominate their market.

The true enterprise value of AI lies not in consuming third-party models, but in building internal capabilities to diffuse intelligence throughout the organization. This means creating proprietary "AI factories" rather than just using external tools and admiring others' success.

The choice between open and closed-source AI is not just technical but strategic. For startups, feeding proprietary data to a closed-source provider like OpenAI, which competes across many verticals, creates long-term risk. Open-source models offer "strategic autonomy" and prevent dependency on a potential future rival.

Successful AI products follow a three-stage evolution. Version 1.0 attracts 'AI tourists' who play with the tool. Version 2.0 serves early adopters who provide crucial feedback. Only version 3.0 is ready to target the mass market, which hates change and requires a truly polished, valuable product.

Instead of building a single-purpose application (first-order thinking), successful AI product strategy involves creating platforms that enable users to build their own solutions (second-order thinking). This approach targets a much larger opportunity by empowering users to create custom workflows.