While competitors chased other trends, Bell Media's team identified the romance category as undervalued and underrepresented in streaming. This strategic insight, based on 18 months of research, led them to actively seek out a romance project, which became their global hit 'Heated Rivalry'.
Instead of diluting cultural specificity for global appeal, Bell Media leaned into the authentic Canadian identity of 'Heated Rivalry'. Its success in China, the UK, and Australia proves that hyper-local, specific stories can resonate with international audiences more than generic, watered-down content.
Contrary to the traditional television model where shows become profitable only in later seasons (3-5), 'Heated Rivalry' was an immediate financial driver from its first season. This signals a shift in content economics, where breakout streaming hits can deliver significant returns much faster.
Bell Media de-risked the niche 'gay hockey romance' concept by adapting a book series with a pre-existing, highly engaged fanbase. This built-in audience was a key factor in the greenlight decision and drove early word-of-mouth, reducing the need for a massive promotional spend.
While many US media companies view news as a burden, Bell Media leverages its local and national news divisions as a key strategic differentiator. Reaching 98% of Canadians monthly, news provides a level of daily relevance and a direct audience relationship that global platforms like Netflix cannot replicate.
Bell Media's president identifies agility as a key competitive advantage. With fewer layers of bureaucracy, the Canadian company can make faster greenlight decisions than its larger global counterparts, where projects can get stuck in a 'slow maybe.'
"Heated Rivalry" strategically moved its launch to Thanksgiving to leverage the holiday period when consumers actively seek and share new shows at social gatherings. This timing creates a powerful organic marketing engine, turning personal recommendations into a key driver of viewership for new content.
The NHL saw a significant boost in ticket sales from first-time buyers on platforms like StubHub, directly tied to the popularity of the HBO Max show "Heated Rivalry." This demonstrates how content on streaming platforms can serve as a powerful, indirect marketing channel to attract new audiences to real-world events.
Episodes that underperformed with the general audience, like those on Nintendo or cricket, proved invaluable by attracting influential "superfans," including Meta executives and author Michael Lewis. This shows that catering to a passionate niche can yield more strategic value than broad, moderate appeal.
The success of the gay hockey romance "Heated Rivalry" was not accidental. Producers deliberately copied the "Bridgerton" formula: combining a racy script, an unknown cast, and a surprise setting. This strategy can be replicated to create viral hits in seemingly niche content areas and drive mainstream interest.
Bell Media funded its hit show alone after potential co-producers wanted to dilute its strong Canadian elements and reduce its explicit content. This calculated risk to maintain creative integrity was central to the show's authentic appeal and eventual success.