Instead of eliminating roles, AI's primary organizational impact is amplifying small, elite, cross-functional teams. A single 10x engineer, 10x designer, and top PM working together can now achieve what previously required a much larger 'swarm,' making these once 'anemic' teams incredibly robust.

The greatest productivity gain from AI in large companies won't be simple job elimination. Instead, AI agents will replace the "hard to manage and motivate human cogs" that create organizational friction. This reduces coordination costs and allows a company's key value-driving employees to execute far more effectively.

The biggest productivity unlock isn't just making customer support cheaper. It's using AI models to eliminate the need for separate human archetypes for sales (yapper) and support (listener). Companies will bundle these functions into one unified team aimed at a higher-level business goal, like improving CAC.

While current AI tools focus on individual productivity (e.g., coding faster), the real breakthrough will come from systems that improve organizational productivity. The next wave of AI will focus on how large teams of humans and AI agents coordinate on complex projects, a fundamentally different challenge than simply making one person faster.

Most companies use AI for optimization—making existing processes faster and cheaper. The greater opportunity is innovation: using AI to create entirely new forms of value. This "10x thinking" is critical for growth, especially as pure efficiency gains will ultimately lead to a reduced need for human workers.

True productivity gains from AI will mirror the adoption of electricity. Early factories that just replaced steam engines with electric motors saw little benefit. The revolution happened when they completely redesigned the factory floor around the new technology. Similarly, companies must reimagine entire workflows around human-AI collaboration.

When one team member uses AI to achieve 10x capacity, it creates a "train wreck" if their work is handed off to someone operating at 1x capacity. Leaders must analyze and redesign the entire workflow, not just empower individuals, to realize true organizational gains.

An employee using AI to do 8 hours of work in 4 benefits personally by gaining free time. The company (the principal) sees no productivity gain unless that employee produces more. This misalignment reveals the core challenge of translating individual AI efficiency into corporate-level growth.

Just as electricity's impact was muted until factory floors were redesigned, AI's productivity gains will be modest if we only use it to replace old tools (e.g., as a better Google). Significant economic impact will only occur when companies fundamentally restructure their operations and workflows to leverage AI's unique capabilities.