Substack's new policy requiring readers to install its app to finish articles is a major strategic pivot. It moves the company away from its founding ethos of direct, unmediated creator-audience relationships via email and towards building a walled-garden social network, potentially at the expense of its creators.

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Large media companies are slow to adopt new platforms like Substack. However, once one major player makes a move (e.g., Bloomberg launching Substacks), it triggers a "fast follow" reaction from competitors. This predictable herd mentality creates strategic windows for creators on those platforms to pursue acquisitions.

Platforms first attract users with good service, then lock them in. Next, they worsen the user experience to benefit business customers. Finally, they squeeze business customers, extracting all value for shareholders, leaving behind a dysfunctional service.

As platforms like Google consume media traffic, brands can no longer rely on placing ads next to content. They must become the content destination themselves. The strategy is to build a direct relationship, often via an app, winning "the battle of the storefront on your phone" and reducing dependency on paid channels.

For the first time, Instagram is testing clickable links in Reel captions. This is a monumental shift from its long-held strategy of keeping users within the app at all costs. If rolled out, it could transform Instagram into a primary traffic driver for businesses, fundamentally changing its value.

Social media algorithms are fickle and AI summaries are reducing referral traffic from search. Email newsletters are thriving because they provide a direct, reliable communication channel where creators truly own their audience and distribution, hedging against unpredictable platforms.

Instead of treating social media as a long-term home, use it as a strategic tool to get your audience onto platforms you own, like an email list. The primary goal is to capture attention and immediately guide followers into your ecosystem, building a more resilient business off-platform.

OpenAI's platform strategy, which centralizes app distribution through ChatGPT, mirrors Apple's iOS model. This creates a 'walled garden' that could follow Cory Doctorow's 'inshittification' pattern: initially benefiting users, then locking them in, and finally exploiting them once they cannot easily leave the ecosystem.

Avoid building your primary content presence on platforms like Medium or Quora. These platforms inevitably shift focus from serving users to serving advertisers and their own bottom line, ultimately degrading reach and control for creators. Use them as spokes, but always own your central content hub.

The economic incentives and audience reach on platforms like TikTok or YouTube now outweigh the benefits of building an independent website, a stark reversal from a decade ago when the open web was the only choice for new media ventures.

Dan Kohler's Kapo Chronicle newsletter converts over 40% of its list by paywalling every weekly issue. Free subscribers only get a monthly email summarizing what they missed, creating a powerful incentive to upgrade. This challenges the common freemium model where substantial free content is the norm.

Substack's Forced App Adoption Signals a Shift from Email Tool to Walled-Garden Social Network | RiffOn