Vercel builds internal AI agents and tools, like an Open Graph image generator, to automate tasks that were previously bottlenecks. This not only increases efficiency but also serves as a critical dogfooding process, allowing them to innovate on their core platform by building the tools their own teams need.
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Instead of relying on one-off prompts, professionals can now rapidly build a collection of interconnected internal AI applications. This "personal software stack" can manage everything from investments and content creation to data analysis, creating a bespoke productivity system.
Vercel's CTO Malte Ubl suggests a simple method for finding valuable internal automation tasks: ask people, "What do you hate most about your job?" This uncovers tedious work that requires some human judgment, making it a perfect sweet spot for the capabilities of current-generation AI agents.
Instead of codebases becoming harder to manage over time, use an AI agent to create a "compounding engineering" system. Codify learnings from each feature build—successful plans, bug fixes, tests—back into the agent's prompts and tools, making future development faster and easier.
For decades, buying generalized SaaS was more efficient than building custom software. AI coding agents reverse this. Now, companies can build hyper-specific, more effective tools internally for less cost than a bloated SaaS subscription, because they only need to solve their unique problem.
Vercel's Pranati Perry shows how she used V0 to build a personal tool for generating SVG components for her portfolio. This highlights a trend where designers build small, single-purpose tools to automate and enhance their own creative processes, not just for team deliverables.
The primary value of AI app builders isn't just for MVPs, but for creating disposable, single-purpose internal tools. For example, automatically generating personalized client summary decks from intake forms, replacing the need for a full-time employee.
Prioritize using AI to support human agents internally. A co-pilot model equips agents with instant, accurate information, enabling them to resolve complex issues faster and provide a more natural, less-scripted customer experience.
At Block, the most surprising impact of AI hasn't been on engineers, but on non-technical staff. Teams like enterprise risk management now use AI agents to build their own software tools, compressing weeks of work into hours and bypassing the need to wait for internal engineering teams.
While known for external AI applications, Uber's CEO reveals the most significant value from AI comes from internal tools that enhance developer productivity. AI agents for on-call engineering make engineers "superhumans" and more valuable, leading Uber to hire more, not fewer, engineers.
Historically, developer tools adapted to a company's codebase. The productivity gains from AI agents are so significant that the dynamic has flipped: for the first time, companies are proactively changing their code, logging, and tooling to be more 'agent-friendly,' rather than the other way around.