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A massive opportunity for AI lies in unearthing and recording experts' tacit, unwritten knowledge—the "knack" for doing things that is lost when they die. This "dark data," once fed into models, will unlock immense, currently inaccessible value.

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The primary bottleneck for advancing AI is high-quality, tacit data—skills and local insights that are hard to digitize. Individuals can retain economic value by guarding this information and using it to train personalized AI tools that work for them, not their employers.

LLMs have hit a wall by scraping nearly all available public data. The next phase of AI development and competitive differentiation will come from training models on high-quality, proprietary data generated by human experts. This creates a booming "data as a service" industry for companies like Micro One that recruit and manage these experts.

Michael Dell identifies the next frontier for enterprise AI as applying models to vast stores of private, unused data. The winning strategy involves taking standard models and retraining them on this proprietary data, creating a unique competitive advantage and organizational knowledge that cannot be easily copied.

AI performs poorly in areas where expertise is based on unwritten 'taste' or intuition rather than documented knowledge. If the correct approach doesn't exist in training data or isn't explicitly provided by human trainers, models will inevitably struggle with that particular problem.

With 22% of the manufacturing workforce retiring by 2025, companies face a catastrophic loss of institutional knowledge—the 'library will burn.' This demographic crisis makes AI-powered knowledge capture systems a critical business continuity strategy, not just a productivity tool, to preserve decades of experience.

Shift your view of AI from a passive chatbot to an active knowledge-capture system. The greatest value comes from AI designed to prompt team members for their unique insights, then storing and attributing that information. This transforms fleeting tribal knowledge into a permanent, searchable organizational asset.

To build coordinated AI agent systems, firms must first extract siloed operational knowledge. This involves not just digitizing documents but systematically observing employee actions like browser clicks and phone calls to capture unwritten processes, turning this tacit knowledge into usable context for AI.

AI tools like LLMs thrive on large, structured datasets. In manufacturing, critical information is often unstructured 'tribal knowledge' in workers' heads. Dirac’s strategy is to first build a software layer that captures and organizes this human expertise, creating the necessary context for AI to then analyze and add value.

Treat AI skills not just as prompts, but as instruction manuals embodying deep domain expertise. An expert can 'download their brain' into a skill, providing the final 10-20% of nuance that generic AI outputs lack, leading to superior results.

AI systems that create a "living context graph" of a company's operations will turn institutional knowledge from a liability (lost when employees leave) into a quantifiable asset. In the future, the quality of a company's knowledge base will directly impact its valuation during M&A.