CMO Kory Marchisotto outlines a five-step formula for creating breakthrough work: 1. Tune in to your customer. 2. Dream big (head in the stars). 3. Execute pragmatically (feet on the ground). 4. Move fast at the speed of culture. 5. Have fun, because it shows in the work.

Elf Beauty CEO Tarang Amin practices a "zero distance" policy by engaging directly with customers on TikTok Live. After being "terrorized" by user requests for a new product, he overruled an 18-month timeline and launched it in just six months, showing how direct community feedback can radically accelerate a product pipeline.

To accelerate innovation, e.l.f. Beauty's CEO holds product review meetings open to any employee. This radical transparency ensures the company moves at 'e.l.f. speed' and leverages insights from team members who represent their core community. It prioritizes collective intelligence and agility over traditional corporate secrecy.

The Push-scroll app team first created a viral TikTok video pretending their app already existed. When the video confirmed massive demand, they built it. This "if they come, we will build it" approach inverts the traditional model and significantly de-risks development.

Instead of paying for traditional focus groups, early-stage founders can post product ideas, like packaging designs, on social media. This provides an instantaneous and free feedback loop directly from potential customers, enabling rapid, data-informed iteration before committing to costly production.

Your audience will dictate your product roadmap if you listen. Porterfield's evolution was a direct response to customer feedback. They finished her webinar course and asked what to sell. They finished her product course and asked how to market it. The path to her flagship product was paved with their questions.

Elf's CEO joins TikTok Live sessions where he is directly lobbied by the community for new products. He uses this "zero distance" feedback to bypass traditional R&D, personally pushing his innovation team to fast-track product development from 18 months down to six.

Hedley & Bennett founder Ellen Bennett, a line cook herself, used top chefs as a real-time focus group. By asking her target audience directly what was wrong with existing products and what they needed, she gathered all the building blocks to create a superior product without formal R&D.

Elf's CEO hosts product review meetings every two weeks that are open to all employees, regardless of role. He actively monitors the meeting's chat for feedback, believing the best ideas can come from anyone, like an inventory planner with a contrarian view on a new product.