The best barometer for AI's enterprise value is not replacing the bottom 5% of workers. A better goal is empowering most employees to become 10x more productive. This reframes the AI conversation from a cost-cutting tool to a massive value-creation engine through human-AI partnership.

Walmart's primary view of AI is offensive, focusing on growth opportunities like creating a personalized, multimedia e-commerce experience. This shifts the narrative from AI as merely a defensive efficiency tool to a strategic growth driver, fundamentally changing how people shop.

Federal Reserve Chair Jerome Powell stated that after accounting for statistical anomalies, "job creation is pretty close to zero." He directly attributes this to CEOs confirming that AI allows them to operate with fewer people, marking a major official acknowledgment of AI's deflationary effect on the labor market.

With leaders like Marc Benioff admitting AI will reduce headcount, companies risk a culture of fear. The recommended strategy is for every CEO to publish an "AI Forward" memo that transparently addresses the future of work and outlines concrete commitments to reskilling the existing workforce.

While high-profile layoffs make headlines, the more widespread effect of AI is that companies are maintaining or reducing headcount through attrition rather than active firing. They are leveraging AI to grow their business without expanding their workforce, creating a challenging hiring environment for new entrants.

Companies are preemptively slowing hiring for roles they anticipate AI will automate within two years. This "quiet hiring freeze" avoids the cost of hiring, training, and then laying off staff. It is a subtle but powerful leading indicator of labor market disruption, happening long before official unemployment figures reflect the shift.

Fears of AI-driven mass unemployment overlook basic capitalism. Any company that fires staff to boost margins will be out-competed by a rival that uses AI to empower its workforce for greater output and market share, ensuring AI augments jobs rather than eliminates them.

While AI-driven efficiency is an obvious first step, it often results in workforce reduction if company growth is flat. True differentiation and sustainable advantage come from using AI for innovation—creating new products, markets, and business models to fuel growth.

Walmart approaches AI upskilling as a partnership. The company drives top-down strategy, resources the change, and provides tools like universal ChatGPT licenses. Simultaneously, it expects its 2.1 million associates to be proactive in their own learning journey to adapt to new technologies.