Contrary to the belief that messaging should be universally simple, Hexagon discovered that using specific, technology-oriented terms led to higher user engagement, dwell time, and click-through rates. This suggests users prefer concrete language over vague, high-level concepts, even if not every term is relevant to them.

Instead of directing users to a landing page, ask them to reply to your email with a specific word (e.g., "guide") to receive content. This tactic significantly increases conversions by reducing friction and simplifying the user's action.

Instead of directing users to a landing page with a form, ask them to simply reply to the email with a keyword to receive a guide or discount. This reduces friction and can exponentially increase the number of people who take the desired action compared to traditional methods.

Standard calls-to-action like "Request a Demo" provide no immediate value to the user. Reframe the form's purpose as an attractive offer, such as "Save 20% Today," to shift the focus from what the company wants to what the user gets.

Stop trying to convert customers directly within an email. An email's primary function is to provide enough evidence and intrigue to earn a click through to a dedicated sales page. The sales page, not the email, is responsible for the final conversion. This shift makes copy more conversational and less pushy.

Rephrase call-to-action buttons from a brand command (e.g., "Donate Now") to a user's first-person statement (e.g., "Yes, I want to help"). This simple change in perspective makes the user an active participant, significantly increasing engagement and click-through rates on emails, landing pages, and social media posts.

After consistently providing value, a direct, transparent 'ask' is highly effective. Instead of burying calls-to-action, create a short, standalone piece of content (e.g., a 3-minute podcast) explicitly asking your community to download your app or buy your product. This 'right hook' will convert exceptionally well because you've earned the audience's trust.

Instead of asking an AI tool for creative ideas, instruct it to predict how 100,000 people would respond to your copy. This shifts the AI from a creative to a statistical mode, leveraging deeper analysis and resulting in marketing assets (like subject lines and CTAs) that perform significantly better in A/B tests.

Asking for a prospect's time or interest is less effective than giving them something valuable. Emails that include a tangible offer (e.g., a benchmark, an audit, a unique insight) see a 28% higher reply rate. You get their time by not asking for it directly.