Users instinctively look for familiar names in their inbox, not company logos. Sending emails from team members, even if automated, creates a personal connection and improves open rates because it mimics a social feed experience where personal identity is paramount.
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Counterintuitively, highly formatted and image-heavy emails can feel corporate and impersonal, decreasing engagement. Shifting to a simpler, plain-text style mimics a personal message from a friend, which increases perceived authenticity and encourages more replies and genuine connection.
Frame email subject lines to appeal to the higher-level position your audience desires. A manager wants to know what a CMO is doing. This psychological tactic, which plays on ambition, can lift open rates by 24-28% over standard personalization by speaking to who your audience wants to become.
Amy Porterfield found her newsletters with the highest open rates and clicks were those sharing personal stories, not just promoting content. This human connection, she argues, is the most powerful business strategy available to a creator.
For B2B re-engagement, a highly effective subject line is "Are you still with [Company Name]?". This personalizes the email at scale by dynamically inserting the contact's employer. It grabs attention and prompts an open to confirm or update their status, successfully re-engaging them with your content or offers.
From Nov 20th to Dec 20th, sending a personal letter-style email from a founder or executive to unengaged contacts can increase open rates by 40%. The key is changing the "from name" to a person, not the brand, and using a subject line that acknowledges their absence. This strategy works for both B2B and B2C brands.
Combine two specific audience identifiers in your subject line, like role and company attribute ("Mid-market CMOs") or interest and a pain point ("Beauty fans with sensitive skin"). This "double personalization" tactic reportedly increases B2B open rates by 24% and B2C by 29% by making the message feel hyper-relevant.
Email providers prioritize senders with high engagement. Sending at least five emails per month generates more opens and clicks, signaling credibility. This counterintuitively leads to higher average open rates and better inbox placement, contrary to the common fear of over-sending.
In October and early November, B2B email open rates increase by over 30% when the subject line is personalized with the recipient's company name. This tactic is especially effective as businesses are in their planning cycle for the upcoming year, making them more receptive to company-specific messaging.
Go beyond sending from a real person by creating a consistent "inbox persona." For example, framing messages as coming from an intern establishes a unique voice and a story that subscribers want to follow, making plain-text emails feel like an ongoing series rather than one-off communications.
To make your emails more engaging, stop addressing your entire list. Instead, picture one specific, real person—a friend, an ideal client, or someone you admire—and write directly to them. This simple mental shift transforms your tone from a generic broadcast into an intimate, compelling conversation.