Unlike typical launches, 37signals' app Fizzy was made fully open-source from its first commit 18 months ago. This transparency allows anyone to see the entire development history—including dead ends and pivots. It serves as a powerful marketing tool that builds trust and encourages community contributions.

Related Insights

For five years, Mailtrap was a free tool that grew slowly and organically through word-of-mouth in the developer community. This patient, community-led approach established deep-rooted trust and brand loyalty before monetization was ever considered. This foundation became a durable competitive advantage that well-funded competitors could not easily replicate.

Only showing the final, polished product makes others feel inadequate and behind. More importantly, it prevents you from building an engaged audience by not sharing the journey. Sharing mistakes, pivots, and behind-the-scenes struggles gives others permission to start messy and builds their curiosity for your eventual launch.

To foster genuine advocacy with technical audiences, you must go beyond swag. Grant them a sense of ownership by incorporating their ideas into the roadmap and providing APIs to extend the product. Then, make it incredibly easy for them to share their creations and be sure to celebrate their contributions publicly.

Companies can build authority and community by transparently sharing the specific third-party AI agents and tools they use for core operations. This "open source" approach to the operational stack serves as a high-value, practical playbook for others in the ecosystem, building trust.

In a stark contrast to Western AI labs' coordinated launches, Z.AI's operational culture prioritizes extreme speed. New models are released to the public just hours after passing internal evaluations, treating the open-source release itself as the primary marketing event, even if it creates stress for partner integrations.

Jason Fried's new product, Fizzy, is priced at a flat $20/month for unlimited users. This "accessory" pricing model acknowledges that users have a toolkit of many apps, not just one. The low, simple price makes it a no-brainer addition rather than a major platform commitment, reducing friction for adoption.

Convex built 'Chef', a functional AI coding app, not to win end-users, but as a marketing tool. By open-sourcing it and demonstrating the power of their backend, they successfully attracted other AI coding platforms to build on their technology, turning potential competitors into customers.

Traditional content like tutorials and blog posts often fails to engage a technical audience. A more effective marketing strategy is to use the tool to build interesting, ambitious projects in public. This showcases the tool's power and attracts a builder audience by sharing the process, including the unresolved challenges.

Contrary to the instinct to hoard proprietary information, sharing ideas openly acts as a strategic tool. As seen with Pixar and institutional funds, it attracts engaged talent and creates a public dialogue. This provides invaluable feedback that refines and improves the original concept.

Bianca Gates argues against hiding your idea. Success comes from execution, which is impossible in isolation. By "begging" friends and early supporters for help, you build an invested community that becomes part of the product's iteration and success from day one.