Instead of just buying leads from partners like wholesalers or agencies, consider acquiring them. If your business has a more effective way to monetize that deal flow (e.g., higher margins, better LTV), you can generate more profit from their leads than they can. This turns a variable marketing expense into a profit-generating asset.

When moving beyond your initial niche, target adjacent verticals. For example, a company serving realtors should target mortgage brokers next, not an unrelated field like lawn maintenance. This strategy maximizes the transfer of product features, market knowledge, and potential word-of-mouth.

Classifying acquisition targets into three tiers—Hubs (new regions with strong management), Spokes (smaller tuck-ins), and Route Buys (customer lists)—creates a disciplined strategy. This ensures each acquisition serves a specific, pre-defined purpose in the overall consolidation and has a corresponding deal structure.

When scaling a local service business like a chiropractic office, acquiring existing practices is a more efficient growth path than building new ones from scratch. It's often possible to find owners willing to sell for very little, making it easier to retrofit them into your model.

High customer concentration risk is mitigated during hypergrowth phases. When customers are focused on speed and market capture, they prioritize effectiveness over efficiency. This provides a window for suppliers to extract high margins, as customers don't have the time or focus to optimize costs or build in-house alternatives.

A premium service tier provides the capital to pay your vendors more than competitors can. This secures priority service from them, which in turn lets you deliver a faster, superior experience to your own customers, creating a durable competitive moat built on your supply chain.

Instead of creating a market expansion strategy from scratch, ServiceUp explicitly copied the playbook of DoorDash, a successful three-sided marketplace in an adjacent vertical. This involved entering a new city and simultaneously acquiring customers, suppliers (shops), and drivers, accelerating growth.

When growth flattens, data companies must expand their value proposition. This involves three key strategies: finding new end markets, solving the next step in the customer's workflow (e.g., location selection), and acquiring tangential datasets to create a more complete solution.

Viewing acquisitions as "consolidations" rather than "roll-ups" shifts focus from simply aggregating EBITDA to strategically integrating culture and operations. This builds a cohesive company that drives incremental organic growth—the true source of value—rather than just relying on multiple arbitrage from increased scale.