Product initiatives often seem disconnected from company goals because teams struggle to articulate their work in terms of business impact. This forces executives to pay a 'translation tax' to justify product investments to the board and C-suite, undermining the product team's credibility.
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Business viability is often siloed to executives or sales, but the product manager and their team ultimately pay the price for failure. PMs must own this risk, tracking metrics like the LTV/CAC ratio to ensure the product is not just loved by users but is also sustainable.
To be truly successful, a product leader cannot just focus on features and users. They must operate as the head of their product's business, with a deep understanding of P&Ls, revenue drivers, and capital allocation. Without this business acumen, they risk fundamentally undercutting their product's potential impact and success.
It's not enough to improve engagement or NPS. A product manager's job is to understand and articulate how that metric connects to a financial outcome for the business. Whether it's growth, margin, or profitability, you must explain to leadership why your product goals matter to the bottom line.
Stakeholders will ask "so what?" if you only talk about developer efficiency. This is a weak argument that can get your funding cut. Instead, connect your platform's work directly to downstream business metrics like customer retention or product uptake that your developer-users are targeting.
Executives and investors care about lagging business indicators like ARR and churn, not leading product indicators like user engagement. It is the PM's job to connect the dots and clearly articulate how improvements in product metrics will directly result in moving the high-level business needles.
Product leaders believe their teams lack the fundamental skills and knowledge to connect product plans to business outcomes. It's not just about how they present information, but about whether they've done the core thinking to make the connection in the first place.
Product managers often fail to get ideas funded because they speak about user needs and features, while executives focus on business growth and strategic bets. To succeed, PMs must translate user value into financial impact and business outcomes, effectively speaking the language of leadership.
The most critical skill gaps for product managers are not technical but relational and financial. The inability to make a compelling business case to diverse audiences and to move from a cost-only to a full profit-and-loss mindset are primary reasons for failure in the role.
Creating products customers love is only half the battle. Product leaders must also demonstrate and clearly communicate the product's business impact. This ability to speak to financial outcomes is crucial for getting project approval and necessary budget.
To advance in product management, move beyond only solving customer problems. Frame your work in the language of business impact. Articulating how features will affect corporate goals and key metrics is essential for gaining buy-in from senior leadership and progressing your career.