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The 'WAG' (Where we were, Where we are, Where we're going) framework provides meeting structure. Placing 'W-A-G' on an agenda without explanation piques interest, making clients more engaged as they want to know what the mysterious acronym stands for.

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Instead of listing vague topics like "team discussion," structure each agenda item with a verb and a noun (e.g., "Decide Q4 budget," "Align on launch strategy"). This simple framing forces clarity on the desired outcome for each item and helps determine if it even requires a synchronous meeting.

Before discovery, state the meeting's Purpose (to determine fit), Plan (topics and timing), and desired Outcome (a decision on next steps). This structured agenda aligns expectations, prevents prospects from becoming impatient for a demo, and gives you control of the interaction.

Words like 'meeting' or 'review' are emotionally neutral and put brains on autopilot. Replace them with descriptive titles like 'Collaborative Session' or '2026 Goal Review' to prime attendees with the intended purpose and energy, making the interaction more effective from the start.

Reframe the calendar invite from a logistical tool to a strategic one. Instead of just a title and URL, include the meeting's core goal, expectations for participants, or a specific question to be addressed. This sets the stage before anyone joins, ensuring attendees arrive prepared and focused on the objective.

For clear spontaneous communication, rely on a simple three-part structure instead of improvising from scratch. First state your idea (What?), then explain its relevance to the audience (So What?), and finally, outline the next steps (Now What?). This framework provides a reliable roadmap for any situation.

Instead of a generic title, use the calendar invite to prime attendees for engagement. Frame the meeting title as a question or an action-oriented challenge. This sets a proactive tone and focuses participants before they even join the call, making the start of the meeting more dynamic.

Apply the three-act structure (setup, conflict, resolution) to business communication. Go deeper by planning around 'beats'— pivotal moments like an inciting incident or a low point—to create an engaging narrative flow, even in a simple Zoom meeting.

To avoid rambling when put on the spot, use the "What? So What? Now What?" framework. It provides a simple, logical flow: state the core information (What?), explain its relevance to the audience (So What?), and outline the next steps (Now What?). This structure brings instant clarity to any message.

Instead of a top-down agenda, Brad Jacobs has his leadership team collaboratively create it for key meetings. Attendees submit and rank questions based on pre-read materials. Only the highest-rated topics make the final agenda. This bottom-up approach ensures the meeting focuses on what the team collectively deems most critical.

Set a clear agenda with three parts: Purpose (why we are here), Plan (what we'll cover), and Outcome (where this could go). This resets the prospect's expectation from "show me a demo" to a collaborative discovery and pre-frames potential next steps, putting you in control.