When Donald Trump appeared at a McDonald's, the company avoided engaging politically. Instead, their statement—"we're not red, we're not blue, we're golden"—reframed the event around their core identity as a place for everyone, successfully de-escalating the situation by rising above the political fray.
For a perennial advertiser like McDonald's, the decision *not* to run a Super Bowl ad can become a significant news story in itself. This shows that strategically withdrawing from a major cultural event can be a powerful, attention-grabbing marketing move, proving that presence isn't the only way to make an impact.
Kroc rejected easy side income from payphones, jukeboxes, and vending machines. He understood these additions created "unproductive traffic" and encouraged loitering, which would have downgraded the family-friendly brand image he was meticulously building. What you refuse to do is as important as what you do.
To avoid alienating customers in a politically charged environment, Rivian's CEO aims to "depoliticize electric vehicles." The strategy involves focusing on universal values like "enabling active lifestyles," consciously modeling Nike's success in selling to a broad customer base that transcends political divides.
To reduce hostility between political rivals, framing the conversation around a shared superordinate identity (e.g., 'we are all Americans') is highly effective. This strategy creates a foundation of unity and common purpose before tackling specific points of difference, making subsequent dialogue more constructive.
Instead of aligning with pro-police or pro-accountability factions, Axon focused on a universally accepted goal: reducing deaths involving police. This unifying message allowed the company to secure growth across different political administrations, providing a playbook for navigating and thriving in politically charged markets.
Hamdi Ulukaya navigates political divisiveness by collaborating with figures like Ivanka Trump on non-partisan, "timeless truths" such as food waste. This approach seeks common ground on shared human challenges, sidestepping partisan conflict while staying true to company values.
Patagonia avoids performative activism by only speaking out on issues where it has deep-seated authenticity (business and environment) and can be genuinely additive to the conversation. This strategic filter helps them navigate when to engage and when to stay silent.
Costco is suing the Trump administration over tariffs, not just as a legal strategy, but as a public relations move. It signals to customers that Costco will fight anyone, even the president, to uphold its core value proposition of saving people money.
Activism isn't binary. A 'covert' approach involves expressing values through business decisions like partnerships, hiring, or amplified voices. This is a valid, often safer, alternative to direct 'overt' public statements, allowing for a spectrum of engagement based on comfort and capacity.
True corporate values are steadfast principles that guide a company regardless of the political or social climate. Values that are easily discarded when they become controversial are not core values but rather branding exercises. This inauthenticity risks significant consumer backlash when exposed.