To manage enablement across 180 markets, Lenovo avoids a purely centralized or decentralized model. Instead, they focus on "harmonizing" foundational elements like customer data centrally. This creates a unified, reliable data layer that then empowers local teams to execute culturally relevant enablement programs effectively.

Experian uses a federated model where central functions like technology set global standards for security and governance, while regional CEOs adapt products to local economic contexts and regulations. This balances efficiency with market relevance.

While Amazon masters digital and Costco dominates physical retail, Walmart is uniquely succeeding by becoming fluent in both. By seamlessly integrating its massive physical footprint with a strong e-commerce and app experience, Walmart has created a powerful 'omnichannel' model that pure-play competitors struggle to replicate, driving its stock to all-time highs.

A successful platform strategy focuses on leverage. It provides building blocks that reduce internal effort to launch new products, while delivering a seamless, integrated experience that creates lock-in for customers. This leverage is the platform's core value proposition.

To manage a global business across diverse markets, build a single platform with enough built-in flexibility to meet local regulatory and cultural needs. This avoids the massive overhead of redeveloping features for each market or maintaining a complex, fragmented system.

When scaling in operational companies like Walmart or Lyft, product leaders must analyze the entire P&L, not just revenue. The cost of training millions of employees on a new feature can outweigh its benefits, making frictionless, self-adopted solutions essential.

Walmart leverages agentic AI to learn from its vast complexity across languages, brands, and markets. Instead of slowing them down, this complexity serves as a massive training dataset, making their AI systems smarter and more resilient, creating a unique competitive edge that is difficult for others to replicate.

When rolling out global initiatives, co-create a solution with key markets that addresses 80% of needs. Intentionally leave 20% for local markets to customize, ensuring the strategy is both consistent and flexible enough to work in diverse environments.

A one-size-fits-all approach stifles innovation in global companies. To build trust and adapt effectively, leaders must empower local teams with decision-making authority. This respects crucial market-specific cultural nuances and consumer behaviors.