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Zayo rarely used earnouts because they are fundamentally incompatible with a rapid integration strategy. An earnout requires tracking the performance of the old entity, preventing the acquirer from fully 'mashing' it into their platform to achieve synergies. It also keeps key talent focused on old metrics rather than contributing to the new, combined organization's success.
An earn-out is a tool for alignment, not just a financial hedge. If a target company is on track to miss its earn-out targets, a savvy acquirer will proactively renegotiate the terms. The long-term value of retaining and motivating the key team members outweighs the short-term financial gain of a missed payment.
Founders should be wary of earn-out clauses. Acquirers can impose layers of pointless processes and overhead costs, tanking the profitability of a successful business and making it impossible for the founder to ever receive their earn-out payment.
Dan Caruso argues against the common investor practice of tracking post-acquisition performance of individual deals. This prevents true integration and synergy capture. Instead of keeping assets separate for accounting purposes, acquirers should immediately "mash them together" into one unified system, focusing on the aggregate value creation of the combined platform.
Earnouts rewarding only the acquired team's siloed performance create a major integration roadblock. This structure incentivizes them to hoard resources and avoid collaboration, directly undermining the goal of creating a unified culture and destroying potential cross-functional value.
Understanding a founder's real motivation for selling is crucial. Some want a partner for growth, while others are seeking an exit. A founder could take a partial earn-out and leave the day after closing, abandoning the business and becoming your biggest integration risk.
Go beyond standard performance-based earn-outs by structuring payments with 'kickers' that reward sellers for specific de-risking actions. For example, if there's high customer concentration, offer an additional payment for diversifying revenue away from the main client, aligning them with the buyer's risk mitigation goals.
In an earn-out scenario, acquiring another company that competes for the same geography or clients can make a seller's targets unachievable. This is a major breach of trust unless the possibility was discussed upfront. Serial acquirers must plan for this and communicate their M&A strategy transparently.
Viewing acquisitions as "consolidations" rather than "roll-ups" shifts focus from simply aggregating EBITDA to strategically integrating culture and operations. This builds a cohesive company that drives incremental organic growth—the true source of value—rather than just relying on multiple arbitrage from increased scale.
Zayo's reputation for rapid, decisive integration—'smashing' companies together—was a double-edged sword. Sellers and investors knew Zayo could close deals reliably. However, target CEOs who were proud of their systems and culture became hesitant to sell to them, knowing their company would be fundamentally changed. This created a strategic tension to manage.
To retain founders who've already cashed out, use a dual incentive. Offer rollover equity in the new parent company for long-term alignment ('a second bite at the apple'), and a cash earn-out tied to short-term growth targets. This financial structure is crucial when managing wealthy, independent operators who don't need the job.