The "Insider" video series intentionally models The Economist's private, often contentious editorial meetings. By exposing the process of debate and consensus-building behind its unsigned articles, the publication aims to create a sense of intimacy and give subscribers a "behind-the-curtain" view of how its analysis is formed.
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The rapid, easy consumption of news hides the costly, time-intensive labor of reporting. Publishers must reveal this "behind-the-scenes" effort to re-educate readers on why quality journalism is a premium product, justifying the cost and combating the perception that it should be free.
A16z discovered their most successful content wasn't market commentary ("are we in a bubble?") but timeless, practical guides like "Good Product Manager, Bad Product Manager." This type of actionable content provides enduring utility to the target audience (entrepreneurs), building a deeper, more trusting relationship than fleeting, topical chatter.
Instead of sticking to its planned topic, The Economist's "Insider" show scrapped its first episode hours before launch to cover the breaking Middle East peace deal. This risky move served as a real-time demonstration of the platform's relevance and the publication's ability to provide immediate, expert analysis, turning a logistical challenge into a powerful marketing statement.
The NYT's audio strategy succeeds by creating intimate, personality-driven shows that feel like a friend explaining the news. This approach makes complex stories accessible, opening up entirely new engagement patterns and audiences beyond traditional readership.
NBR eliminated all opinion columns, believing customers shouldn't pay to read someone else's point of view. The strategy is to provide only factual reporting with deep context, empowering subscribers to form their own informed decisions and reinforcing the core value of its high-priced product.
GQ's editor-in-chief argues that content engineered by triangulating audience data often fails to connect. Instead, stories originating from a single team member's genuine passion and excitement are what truly resonate with audiences, proving that in the current media landscape, authentic quality and a strong personal voice are paramount.
The most defensible content strategy is one that competitors cannot replicate. Gong Labs achieved this by analyzing the proprietary call data within their own platform to produce unique, data-driven insights. This provided immense value to their audience while subtly demonstrating the power of their product.
The public announcement to eliminate all ad revenue was a strategic marketing move. It sent a clear message to the market: if NBR relied 100% on subscriptions, the content must be exceptionally valuable and worth the high price point, reinforcing its premium positioning and justifying the cost.
To foster deep loyalty, media brands should cultivate a sense of belonging that transcends mere content consumption. The goal is to make readers feel like they are part of an exclusive club or movement—an identity they are proud to associate with and share publicly.
Involve creators early by giving them exclusive previews. This makes them feel like valued partners, not just hired talent, generating genuine excitement that translates into more authentic and powerful promotional content for their audience. It's a key step to improving results.
