A well-developed brand with distinct colors, fonts, mascots, or taglines gives marketers tangible assets to build creative campaigns around. This makes marketing smoother and more effective, avoiding the difficulty of promoting a generic or "plain" company identity.

Instead of simply announcing a temporary app icon change, Duolingo's social team created a multi-week narrative where their mascot died. This transformed a routine product decision into a massive, co-created story with the community, showing how social-first thinking can amplify even small product updates into major brand moments.

The ROI of a viral moment is difficult to link to direct sales. Instead, its value lies in increasing 'share of voice' and creating positive brand associations. This influences future purchasing decisions, making the brand top-of-mind when a customer is ready to buy.

A generational shift in terminology has occurred where younger marketers refer to a single ad or a short flight as a "campaign." This misunderstanding dilutes the strategic importance of true campaigns—long-running, integrated platforms designed to build brand equity over years.

Achieving a brand status that commands a premium price is not a short-term project. It demands years, often decades, of consistent messaging and marketing investment to build the necessary emotional connection with customers. Most companies lack the patience and long-term vision for this.

In an era of digital ticketing, Comms Hero sent physical tickets with handwritten notes. This personal, tactile touch prompted attendees to photograph and share them on Twitter, generating powerful, organic word-of-mouth marketing and creating a deeper brand connection.

Data shows that brand-building ads rarely suffer from "wear out." Amazon successfully reran their "Sledging Grannies" ad two years later, and it tested with the exact same effectiveness, proving that great creative has a long shelf life.

Simply adding a celebrity to an ad provides no average lift in effectiveness. Instead, marketers should treat the brand’s own distinctive assets—like logos, sounds, or product truths—as the true 'celebrities' of the campaign. This builds stronger, more memorable brand linkage and long-term equity.

Familiarity breeds contentment, not contempt. The 'Mere Exposure Effect' shows that repeated exposure to a stimulus makes us feel more positive towards it. This explains why consistent campaigns outperform those that frequently change creative. The performance gap between effective, consistent campaigns and inconsistent ones widens dramatically over time, creating a compounding advantage.