Unlike social media, where algorithms and platform changes control your reach, an email list is a durable asset you own. This provides stability and a direct line of communication, insulating your business from platform volatility and ensuring you can always reach your audience.

Agencies may build websites or ad accounts under their own ownership, effectively handcuffing you to their service. To maintain control and avoid starting from scratch if you part ways, ensure your business is always the legal owner of all assets, granting the agency manager-level access.

It's common for a highly experienced agency leader to handle the sales process, only to pass the daily work to a junior-level employee after the contract is signed. To prevent this bait-and-switch, ask to meet the specific team members who will manage your account day-to-day before you commit.

Relying solely on social media platforms for your audience is like being an employee of those platforms. An email list is the only owned asset that gives you direct, unmediated access to your audience, making it non-negotiable for long-term viability.

The marketing landscape evolves too quickly for long-term commitments. Locking into even a 12-month contract can trap you with an underperforming agency while wasting money. Insist on month-to-month agreements to retain flexibility and ensure the partnership remains effective and accountable.

Many agencies build assets like websites or ad accounts under their own ownership, effectively "renting" them to you. This traps you, as leaving means starting from scratch. Mandate that you, the client, own all accounts, data, and assets from day one.

Unlike social media platforms which function as 'rented space,' an email list is a direct, ownable line of communication with your audience. It's a core business asset that provides stability and control, immune to algorithm changes or platform shutdowns, making it more valuable than any social following.

The goal of an agency partnership should extend beyond task execution. A key qualifying question to ask is, "What will you teach me along the way?" A great partner aims to leave the client more knowledgeable and capable, empowering them to make better marketing decisions independently in the future.

To learn a critical skill like ad buying, don't just hire an agency to do the work. Instead, pay them their full fee but mandate that all work is done on live calls where you control the computer mouse. They direct you, you execute, and you learn the skill firsthand.