Leaders often choose expensive, traditional advertising for ego gratification, like a TV spot during a baseball game, over more effective and profitable digital platforms. This preference for the familiar methods of 'yesterday' stifles growth and wastes money in favor of personal validation.
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The 'Mad Men' era of relying on a creative director's gut feel is obsolete. Many leaders still wrongly judge marketing creative based on their personal taste ('I don't like that picture'). The correct modern approach is to deploy content and use the resulting performance data to make informed decisions.
As businesses scale, they often abandon the scrappy, creative tactics that sparked their initial growth. To combat rising ad costs and channel fatigue, intentionally revisit these early, 'unscalable' activities. Re-injecting that fun, different energy can generate the 'free memories' and reach needed for the next growth phase.
High-growth companies must transition from performance to brand marketing. The best marketers make this shift proactively, using experience to anticipate the inflection point. Waiting for data to confirm the need leads to inefficiency and a potential "death spiral."
While most marketers chase new technology like AI, true differentiation will come from applying creative, modern thinking to undervalued and seemingly archaic channels like radio or out-of-home. This contrarian approach creates disruptive, attention-grabbing moments.
Marketers chasing trends on 'cool' platforms like TikTok create an imbalance where massive, older platforms have huge audiences consuming features like Facebook Reels but few creators serving them. This supply/demand gap for attention creates a significant, underpriced marketing opportunity.
Frame marketing strategy not as managing channels, but as "day-trading attention." Identify platforms where user attention is high but advertising costs are low due to a lack of saturation from major brands. This arbitrage opportunity allows smaller players to achieve outsized results before the market corrects.
Shift the mindset from a brand vs. performance dichotomy. All marketing should be measured for performance. For brand initiatives, use metrics like branded search volume per dollar spent to quantify impact and tie "fluffy" activities to tangible growth outcomes.
The most impactful marketers adopt a founder's mindset by constantly asking if their decisions align with the CEO or CFO's perspective on profitable growth. This leads to creating "boring" — repeatable and consistent — systems, rather than chasing new, shiny projects every quarter.
Counterintuitively, dedicating budget to campaigns optimized for engagements, follows, and shares can be a powerful brand-building tool. This approach reaches more people less expensively than conversion campaigns, building an audience and 'searing memories' that lead to future demand, complementing direct response efforts.
Solely judging marketing by last-touch attribution creates a false reality. This narrow metric consistently favors predictable channels like search and email, discouraging investment in brand building and creative storytelling that influence buyers throughout their journey. It's a losing battle if it's the only basis for decision-making.
