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Canva's leadership, with founder buy-in, views brand investment as essential for long-term growth. This philosophy allows them to balance building brand equity for future health with hitting immediate performance marketing goals, justifying spend to the CFO.

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To secure budget, marketers must prove they can drive immediate sales while also building long-term brand equity. This dual-focus framework builds credibility with leadership. Acknowledge the need for short-term results first (e.g., foot traffic), which then earns the trust needed for longer-term brand-building investments.

Brand strategy doesn't deliver immediate returns. Frame it like SEO: a long-term investment that adds incremental value over time through consistent execution. This mindset helps justify the effort against short-term performance marketing wins and prevents premature abandonment of crucial brand-building work.

Instead of justifying brand building as a defense against AI-driven commoditization, frame it as an offensive move that builds long-term value. A strong brand shortens sales cycles and increases customer lifetime value, directly impacting revenue and making it a proactive investment that resonates with CEOs and CFOs.

Frame brand-building efforts as a long-term investment, similar to research and development. These initiatives create the 'oxygen' that sustains demand and accelerates future channel performance, rather than being forced to justify immediate clicks and conversions.

To gain CFO buy-in for brand initiatives with unclear ROI, Sean Summers ensured 80% of his budget delivered 100% of the company's short-term results. This performance-first approach built credibility and created the freedom to invest the remaining 20% in future-focused capabilities.

The term "long-term" makes CFOs suspicious, suggesting returns are indefinitely delayed. A better framing is "lasting effects," which describes how brand advertising works immediately on the 5% of in-market buyers while building memory structures that pay off continuously with the other 95%.

To justify long-term brand investments to sales-minded executives, use the analogy of hiring a new AE. An AE hired in Q1 won't contribute to that quarter's number but is vital for hitting Q3 targets. Brand marketing requires the same upfront investment for future returns, a concept executives already understand.

Position marketing as the engine for future quarters' growth, while sales focuses on closing current-quarter deals. This reframes marketing's long-term investments (like brand building) as essential for sustainable revenue, justifying budgets that don't show immediate, direct ROI to a CFO.

The old view that demand generation funds brand is backward. A strong brand is a prerequisite for long-term, sustainable demand. Investing in brand equity makes all performance marketing and sales channels more effective, creating a compounding effect on growth over time. Brand is an investment in long-term demand.

The key to long-term success is investing in brand marketing not expected to drive immediate results. This work builds top-of-mind awareness that compounds over time. This shifts the focus from simply capturing existing demand to actively generating future demand, which is a critical business investment.

Canva Treats Brand Investment as a Long-Term Growth Lever, Not a Cost Center | RiffOn