During a demo, an AI agent failed to upload an image. Instead of stopping, it automatically identified the failure and retried using a different approach. This built-in resilience is critical for agents to operate autonomously without constant human supervision.
To avoid failure, launch AI agents with high human control and low agency, such as suggesting actions to an operator. As the agent proves reliable and you collect performance data, you can gradually increase its autonomy. This phased approach minimizes risk and builds user trust.
A cutting-edge pattern involves AI agents using a CLI to pull their own runtime failure traces from monitoring tools like Langsmith. The agent can then analyze these traces to diagnose errors and modify its own codebase or instructions to prevent future failures, creating a powerful, human-supervised self-improvement loop.
Unlike simple chatbots, AI agents tackle complex requests by first creating a detailed, transparent plan. The agent can even adapt this plan mid-process based on initial findings, demonstrating a more autonomous approach to problem-solving.
The key to enabling an AI agent like Ralph to work autonomously isn't just a clever prompt, but a self-contained feedback loop. By providing clear, machine-verifiable "acceptance criteria" for each task, the agent can test its own work and confirm completion without requiring human intervention or subjective feedback.
Many AI projects fail to reach production because of reliability issues. The vision for continual learning is to deploy agents that are 'good enough,' then use RL to correct behavior based on real-world errors, much like training a human. This solves the final-mile reliability problem and could unlock a vast market.
Tasklet's CEO argues that while traditional workflow automation seems safer, agentic systems that let the model plan and execute will ultimately prove more robust. They can handle unexpected errors and nuance that break rigid, pre-defined workflows, a bet on future model improvements.
A key principle for reliable AI is giving it an explicit 'out.' By telling the AI it's acceptable to admit failure or lack of knowledge, you reduce the model's tendency to hallucinate, confabulate, or fake task completion, which leads to more truthful and reliable behavior.
There's a tension in agent design: should you prune failures from the message history? Pruning prevents a "poisoned" context where hallucinations persist, but keeping failures allows the agent to see the error and correct its approach. For tool call errors, the speaker prefers keeping them in.
When an agent fails, treat it like an intern. Scrutinize its log of actions to find the specific step where it went wrong (e.g., used the wrong link), then provide a targeted correction. This is far more effective than giving a generic, frustrated re-prompt.
Fully autonomous AI agents are not yet viable in enterprises. Alloy Automation builds "semi-deterministic" agents that combine AI's reasoning with deterministic workflows, escalating to a human when confidence is low to ensure safety and compliance.