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The premise of agentic software that automatically builds user requests ignores a critical reality: most user suggestions are bad ideas. This approach bypasses essential product curation and strategy, leading to bloated, incoherent, and potentially harmful products that are difficult to support.
A common trap is starting with the assumption that AI must be used, leading to a search for a place to tack it on. This results in superfluous features like a generic "AI assistant," rather than solving a real user need. The correct approach begins with the user's pain.
AI makes it deceptively easy to build complex features requested by customers. Founders must resist this temptation, as the initial speed gain is often negated by a massive increase in product complexity, API dependencies, and long-term maintenance overhead.
Developers fall into the "agentic trap" by building complex, fully-automated AI coding systems. These systems fail to create good products because they lack human taste and the iterative feedback loop where a creator's vision evolves through interaction with the software being built.
While AI dramatically increases development speed, it's a double-edged sword. Without a solid product foundation, user understanding, and clear principles, teams will simply accelerate the shipment of low-value features. AI amplifies both good and bad practices.
Without a strong foundation in customer problem definition, AI tools simply accelerate bad practices. Teams that habitually jump to solutions without a clear "why" will find themselves building rudderless products at an even faster pace. AI makes foundational product discipline more critical, not less.
Saying yes to numerous individual client features creates a 'complexity tax'. This hidden cost manifests as a bloated codebase, increased bugs, and high maintenance overhead, consuming engineering capacity and crippling the ability to innovate on the core product.
The temptation to use AI to rapidly generate, prioritize, and document features without deep customer validation poses a significant risk. This can scale the "feature factory" problem, allowing teams to build the wrong things faster than ever, making human judgment and product thinking paramount.
The ease of building with AI can be a double-edged sword. The guest described asking his AI assistant for a simple ad component and receiving a robust, feature-rich ad management system. While impressive, this can lead to overbuilding and adding complexity that users don't need, highlighting the importance of product manager restraint.
Figma's CEO argues that while agentic coding systems are powerful, they risk being too linear. True product innovation requires exploring a wide option space through design, using systems and components to ensure a cohesive user journey. Relying solely on code generation can lead to a suboptimal product, even if it's built quickly.
Companies racing to add AI features while ignoring core product principles—like solving a real problem for a defined market—are creating a wave of failed products, dubbed "AI slop" by product coach Teresa Torres.