A local roofing company creates "Mr. Beast"-style YouTube videos where they give away free roofs to people in need. This generates massive top-of-funnel awareness and goodwill, a tactic typically used by national creators, not local service businesses. It also makes the work more engaging for the owner and team.

Related Insights

Local service businesses should use organic social media as a testing ground for ad creative. Post helpful, authentic content consistently. When a post naturally gains significant traction (e.g., 5-10k views), invest a small, targeted ad budget ($100-$500) to amplify that proven winner within a tight geographic radius to generate leads.

The Taylor Swift/Travis Kelce effect demonstrates the power of combining disparate audiences. For a local business, this means collaborating with another non-competing local business (e.g., a mechanic and a restaurant). This strategic cross-pollination can unlock significant growth by exposing each brand to an entirely new customer base.

Instead of using traditional celebrity endorsements, Square's 'See You in the Neighborhood' campaign heroes its actual customers. This approach treats local business owners as influential figures in their own right, lending unparalleled authenticity and relevance to the campaign's storytelling.

Businesses with passionate but niche audiences, like the UFC or F1, can break into the mainstream by producing "on-ramp" content. A human-interest show (like F1's "Drive to Survive") provides an accessible entry point for new fans, demystifying the niche and driving massive growth by solving the discovery problem.

The ROI of a viral moment is difficult to link to direct sales. Instead, its value lies in increasing 'share of voice' and creating positive brand associations. This influences future purchasing decisions, making the brand top-of-mind when a customer is ready to buy.

To start his marketing agency, the founder created content about his beliefs on the future of social media. This attracted inbound leads from people who resonated with his vision. This strategy applies to any service business: use platforms to share your point of view and establish authority.

Don't dismiss the success of celebrity brands as unattainable. Instead, analyze the core mechanism: massive 'free reach' and 'memory generation.' The takeaway isn't to hire a celebrity, but to find your own creative ways to generate a similar level of organic attention and build a tribe around your brand.

Start a podcast where you interview local business owners in your town. They will eagerly accept the invitation to promote themselves and, in doing so, promote you to their local audience. You become the central hub of the business community, generating immense brand awareness and leads.

Counterintuitively, sharing your best knowledge for free builds immense trust and authority. This strategy proves your expertise and makes potential clients eager to purchase your paid implementation services, overcoming skepticism in a crowded market.

Even B2B firms can capitalize on fastvertising when they unexpectedly enter the public conversation. The company Astronomer, after its executives were part of a viral 'Kiss Cam' moment, created a clever ad with Gwyneth Paltrow to explain what their business actually does.