Treating pricing as a "set it and forget it" task is equivalent to ignoring user feedback on a core feature. It must be continuously monitored and iterated upon based on feature adoption, delivered value, and market changes, just like any other part of the product.

During their turnaround, Campaigns & Elections stopped offering discounts and freebies, even if it meant losing immediate cash. This difficult short-term decision was crucial for resetting market expectations. When clients eventually returned, they did so at the new, non-negotiable price, rebuilding long-term pricing power.

Customers approved your price when they purchased. If they later cancel citing cost, it means the product failed to deliver the value they expected for that price. The real problem to solve is the value gap, not the price itself.

Consumer Packaged Goods (CPG) companies drove revenue through price increases, but this came at the cost of falling volumes. By pushing prices closer to the perceived value, they eliminated the "consumer surplus"—the extra value a customer feels they get. This made private label alternatives more attractive and damaged long-term brand relevance.

Price objections don't stem from the buyer's ignorance, but from the seller's failure to establish clear economic value. Before revealing the cost, you must build a business case. If the prospect balks at the price, the fault lies with your value proposition, not their budget.

Instead of setting prices at launch and letting them erode, Novonesis implemented a discipline of having annual conversations about the value their products deliver. This shifted pricing from a 1-2% annual erosion to a 1-2% revenue growth contributor.

After a 38% price hike led to four years of declining sales, PepsiCo is cutting prices. Consumers didn't stop snacking; they switched to cheaper store brands from retailers like Walmart and Costco. This shows that even for iconic brands, there is a ceiling to pricing power before customers abandon them for better value.

Set your price not by what you feel you're worth, but by what the market will bear. Continuously increase your price until you receive consistent rejections. That point of friction is your current market value. Treat the "no" as essential data, not a personal offense, to find your price ceiling.

When negotiating a price increase, if the customer accepts immediately without pushback, it’s a strong signal you've significantly underpriced your product. Buildots' founder prepared for a negotiation over a 4x price increase, but the client agreed instantly, revealing the product's true value.