As underlying AI models become more capable, the need for complex user interfaces diminishes. The team abandoned feature-rich IDEs like Cursor for Claude Code's simple terminal text box because the model's power now handles the complexity, making a minimal UI more efficient.

Unlike standard chatbots where you wait for a response before proceeding, Cowork allows users to assign long-running tasks and queue new requests while the AI is working. This shifts the interaction from a turn-by-turn conversation to a delegated task model.

While ChatGPT and Gemini chase mass adoption, Claude focuses on a "hyper-technical" user base. Features like Artifacts and Skills, while too complex for casual consumers, create a deep moat with engineers and prosumers who are willing to invest time in building complex workflows.

AI platforms using the same base model (e.g., Claude) can produce vastly different results. The key differentiator is the proprietary 'agent' layer built on top, which gives the model specific tools to interact with code (read, write, edit files). A superior agent leads to superior performance.

Claude Code can take a high-level goal, ask clarifying questions, and then independently work for over an hour to generate code and deploy a working website. This signals a shift from AI as a simple tool to AI as an autonomous agent capable of complex, multi-step projects.

The term 'Claude Code' is a misnomer. Advanced users see these tools not just for coding, but as a generalized 'cloud computer.' By giving an agent access to files, terminals, and browsers, it becomes a versatile tool capable of any task, from program management to data analysis.

Codex exposes every command and step, giving engineers granular control. Claude Code abstracts away complexity with a simpler UI, guessing user intent more often. This reflects a fundamental design difference: precision for technical users versus ease-of-use for non-technical ones.

Non-technical users are accustomed to a "prompt, wait, respond" cycle. Cowork's design encourages a new paradigm where users "hand off" significant work, let the AI run for hours, and check back on results, much like delegating to a human assistant.

Anthropic's goal for Claude is to be a "virtual coworker," not just a personalized chatbot. This means deep integration into team workflows like Slack and meetings, allowing it to act as a true team member. This framing explains why superficial personalization features have failed to create user lock-in; the real value lies in contextual, collaborative integration.