Product-market fit isn't a sudden switch but a palpable shift in momentum. As a founder, you feel the change from pushing against the current (hard selling with little traction) to suddenly being pulled by it (easier sales, inbound interest). This directional change in velocity is the clearest signal that you're onto something.
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Product-market fit isn't just growth; it's an extreme market pull where customers buy your product despite its imperfections. The ultimate signal is when deals close quickly and repeatedly, with users happily ignoring missing features because the core value proposition is so urgent and compelling.
For Ethic, the feeling of true product-market fit wasn't just hitting metrics, but the moment they helped an advisor win a major new client. The founder realized this success was a replicable playbook that could be repeated, creating a flywheel for growth. The metrics then followed this initial breakthrough.
The moment you find product-market fit is not a time to celebrate; it's a signal that competitors will soon flock to your space. The founder’s immediate reaction was paranoia and an urgent need to build a moat, raise capital, and scale aggressively. The discovery of 'gold' means you must instantly shift from exploration to defense.
You've achieved product-market fit when the market pulls you forward, characterized by growth driven entirely by organic referrals. If your customers are so passionate that they do the selling for you, you've moved beyond just a good idea.
Founders must distinguish between persistence and fighting a losing battle. If you constantly feel like you're pushing a boulder uphill to convince the market, you're on the wrong path. Genuine product-market fit feels like the market is pulling you, and your job is to sprint to keep up.
Sure's journey shows that PMF is not binary. The company achieved initial PMF with its prototype, then again with its first product, and again after its pivot. However, launching auto insurance with a major EV brand created a "literal rocket ship" moment that represented a completely different order of magnitude of PMF.
