When moving into a new C-level role, Allspring CEO Kate Burke's first step is to recognize she has the least subject matter expertise. She leads with inquiry, not answers, to learn from her team. This builds trust and allows her to focus on her strengths: strategic focus and execution.

When entering a new domain, don't feign expertise. Build trust faster by openly admitting "I don't know" and explicitly leaning on stakeholders for their subject matter knowledge. This positions you as a partner who values their expertise, rather than an outsider imposing solutions.

Instead of pretending to know more than they do, journalists can unlock far deeper stories by being direct with sources, saying, 'I don't know much about this, please explain it to me.' This approach works particularly well with the smartest experts.

With information commoditized by AI and search, expertise is no longer about possessing knowledge. Instead, true leadership competence lies in mastering the process of change: framing good questions, assembling effective teams, and connecting disparate ideas to innovate in any situation.

In a highly technical field, a leader's job is not to be the smartest person in the room. Instead, their role is to surround themselves with brilliant specialists, ask the right questions to connect disparate pieces of information, and guide the collective expertise toward a single, unified goal.

In fast-growing, chaotic companies, leaders often feel pressured to have all the answers. This is a trap. Your real job is not to know everything, but to be skilled at finding answers by bringing the right people together. Saying 'I don't know, let's figure it out' is a sign of strength, not weakness.

When entering a new domain, resist the temptation to quickly prove your worth by showcasing new industry knowledge. Instead, focus on listening and being interested in existing expertise. Your value comes from blending your unique external skills with what you learn, not from appearing instantly knowledgeable, as people often just need to be heard.

Experts often view problems through the narrow lens of their own discipline, a cognitive bias known as the "expertise trap" or Maslow's Law. This limits the tools and perspectives applied, leading to suboptimal solutions. The remedy is intentional collaboration with individuals who possess different functional toolkits.

In an era where experts opine on everything, publicly admitting you lack knowledge on a topic builds immense credibility. It signals intellectual honesty and makes your stated opinions more powerful and trustworthy when you do offer them.