Founder Ty Haney deliberately moved the company from NYC to Austin, Texas. The strategy was to escape traditional fashion hubs and create a unique environment that could become one with the brand's identity, similar to how Nike is synonymous with its home in Oregon.
Related Insights
Ty Haney, founder of Outdoor Voices, reveals a key community-building step: relinquish brand control. By empowering super fans to host local events, the brand turns them into 'co-owners' of the experience. This generates more authentic engagement and word-of-mouth than centrally-managed marketing ever could.
For a solo founder, documenting the brand's voice, tone, and strategy into a 'brand bible' or playbook is a critical pre-hiring step. This living document ensures that even a temporary or part-time hire can operate authentically, minimizing missteps and accelerating their impact.
The brand's iconic tote wasn't just packaging; it was a calculated marketing investment. At a cost of ~$2.50 per bag, it transformed a necessary expense into a highly effective, long-lasting status symbol and awareness play that generated far more value than its cost.
By empowering ambassadors to host local events, Outdoor Voices turned passive fans into active co-owners. This gave events authentic authorship, making them more powerful for attendees and creating a self-perpetuating flywheel of community growth and brand loyalty.
Creating a genuine brand voice requires deep immersion, not just a brief. By spending months interacting with dozens of employees across all departments, a consultant can uncover the shared language and core truths that form an authentic, resonant voice.
Naming your business after its location (e.g., "Bend Fencing") can create a perception of longevity and deep local roots, even for a brand-new company. This simple trick builds immediate trust with customers who assume you're an established local player, bypassing early-stage credibility hurdles.
Instead of competing with Nike on performance, Outdoor Voices intentionally created an aesthetic that was the complete opposite: simple, muted, and focused on recreation. The goal was a four-piece "uniform for doing things" that contrasted with Nike's shiny, black-and-neon intensity.
Ty Haney saw potential in Hoka sneakers, which were initially perceived as "ungodly ugly" but highly functional. The collaboration strategy was to find an expert in a category, infuse their product with Outdoor Voices' aesthetic and "coolness," and introduce it to a new audience.
Instead of choosing between tech hubs like Austin and San Francisco, founders can adopt a hybrid model. Spend a concentrated period (1-3 months) in a high-density talent hub like SF to build domain expertise and relationships, then apply that capital back in a lower-cost home base.
LoveSack operated successfully for years based on product instinct alone. However, transformational growth occurred only after the company intentionally defined its core brand philosophy—'Designed for Life'—and then amplified that clear message with advertising. This shows that a well-defined brand story is a powerful, distinct growth lever, separate from initial product-market fit.
