As leaders become more senior, people are less likely to share bad news or dissenting opinions—they become 'taller, funnier, better looking.' To break this echo chamber, leaders should let junior people speak first in meetings, ensuring a diversity of opinions before their own view narrows the conversation.

To avoid groupthink and ensure all perspectives are heard, senior leaders should speak last. This allows junior team members to share their thoughts without being biased by leadership's opinions, fostering a more open and insightful discussion.

To transform team dynamics, leaders should intentionally ask questions that invite challenges and alternative viewpoints. Simple prompts like 'What might we be missing here?' or 'Does anyone have a different point of view?' create psychological safety and signal that all contributions are valued.

Leaders can foster psychological safety by Asking for dissent, Acknowledging it, Appreciating the courage it took, Acting on it where possible, and Amplifying it to the team. Crucially, agreeing with the dissent is not required, which separates validation from capitulation.

To avoid influencing their team's feedback, leaders should adopt the practice of being the last person to share their opinion. This creates a psychologically safe environment where ideas are judged on merit, not on alignment with the leader's preconceived notions, often making the best decision obvious.

To elicit genuine opinions and avoid having junior employees simply agree with their superiors, leaders should structure meetings so that the lowest-ranking person shares their thoughts first. The discussion then works its way up the chain of seniority, empowering junior voices and generating more authentic feedback.

Creating an environment where people feel safe to speak up requires more than just asking for it. Leaders must actively model the desired behavior. This includes admitting their own mistakes, asking questions they worry might be "dumb," and framing their own actions as experiments to show that learning and failure are acceptable.

The non-verbal signals a leader sends in the first few seconds after an employee speaks up—especially if done nervously or imperfectly—are the most critical factor in determining whether that person will feel safe enough to offer candid feedback again. This micro-interaction has an outsized impact on psychological safety.

To get truthful feedback, leaders should criticize their own ideas first. By openly pointing out a flaw in their plan (the "ugly baby"), they signal that criticism is safe and desired, preventing subordinates from just offering praise out of fear or deference.