John Morgan’s crime museum struggled in Washington D.C. due to competition from free attractions and building restrictions. Instead of quitting, he doubled down on the concept and moved the entire operation to a tourist-heavy location, Pigeon Forge. It quickly became highly profitable, proving a great idea might just be in the wrong place.
Related Insights
After failing as a city-wide transit solution, the moving walkway found its perfect product-market fit in airports, solving the specific pain point of long treks through ever-expanding terminals created by the jet age.
Instead of choosing between going all-in or shutting down a struggling business, consider a hybrid approach. The founder can return to a full-time job for financial stability, turning the venture into a side hustle. This reduces pressure while allowing them to use targeted, low-cost marketing to rebuild demand and potentially scale back up later.
Contrary to popular belief, successful entrepreneurs are not reckless risk-takers. They are experts at systematically eliminating risk. They validate demand before building, structure deals to minimize capital outlay (e.g., leasing planes), and enter markets with weak competition. Their goal is to win with the least possible exposure.
Deciding to pivot isn't about perseverance; it's a cold, rational decision made when you've exhausted all non-ridiculous ideas for success. The main barrier is emotional—it's "fucking humiliating" to admit you were wrong. The key is to separate the intellectual decision from the emotional cost.
When his book *The Four Hour Chef* underperformed due to a retail boycott, the resulting burnout led Tim Ferriss to experiment with a new channel: podcasting. This pivot, born from perceived failure, ultimately became the cornerstone of his media empire, far surpassing the original project's potential.
Before a major business pivot, first identify what can be let go or scaled back. This creates the necessary space and resources for the new direction, preventing overwhelm and ensuring the pivot is an extension of identity, not just another added task on your plate.
When a business is struggling with multiple revenue streams, the best strategy is to simplify. By cutting underperforming or noisy channels, you can amplify your focus on the one or two profitable areas. This distillation creates the clarity needed to stabilize and eventually rebuild the business.
An entrepreneur's success rate dramatically shifted from 0 for 12 to 5 for 5 not because his execution improved, but because his project selection did. He stopped chasing high-risk, "one in a million" moonshots (like building the next social network) and focused on businesses with clearer paths to revenue (e-commerce, services).
When expanding his law firm, John Morgan uses a 'bullets before bombs' strategy. He first enters a new city with a small, low-cost team and ad budget (the 'bullets') to test viability. Only after seeing positive traction does he commit significant capital and resources (the 'bombs'), de-risking growth.
Seeing an existing successful business is validation, not a deterrent. By copying their current model, you start where they are today, bypassing their years of risky experimentation and learning. The market is large enough for multiple winners.
