Top-performing senior PMs often fail as directors because they try to be 'super PMs.' The director role is not about making all the decisions, but about creating the operating system—the processes, talent, and leverage—that enables the team to consistently deliver results.
The core job of a Product Manager is not writing specs or talking to press; it's a leadership role. Success means getting a product to market that wins. This requires influencing engineering, marketing, and sales without any formal authority, making it the ultimate training ground for real leadership.
In today's fast-paced tech landscape, especially in AI, there is no room for leaders who only manage people. Every manager, up to the CPO, must be a "builder" capable of diving into the details—whether adjusting copy or pushing pixels—to effectively guide their teams.
A simple mental model to distinguish between a Product Manager and a Director is altitude and time horizon. PMs operate at a low altitude (tactical, user-focused) with a short horizon (sprints, weeks). Directors operate at a high altitude (strategic, portfolio-level) with a long horizon (quarters, years).
Unlike PMs, directors make objective, portfolio-wide decisions, which may include defunding or shelving a product. A critical mental shift for aspiring directors is to stop tying personal and professional value to the success of one product and instead focus on the overall health of the business.
A fundamental shift from PM to Director is where you derive professional satisfaction. As a PM, joy often comes from shipping products and solving user problems. As a Director, your primary source of joy must come from seeing your team members succeed, grow, and have an impact.
Optimal product leadership structures separate the long-term, visionary role from the tactical, execution role. One person focuses on the big picture and selling the future ("the house"), while the other translates that chaos into immediate, actionable work ("fixing the walls").
While many individual contributor PMs thrive on being scrappy and avoiding rigid process, a director's effectiveness is measured by their ability to create scalable systems and consistent practices. Overcoming an "allergy to process" is a mandatory step in the transition to a leadership role.
Companies often fail by promoting high-performing individual contributors into leadership without teaching them how to scale their judgment. The new leader's job is not to solve problems directly but to define what "good" looks like and enable their teams to get there.
A product leader's job is not to synthesize opinions until everyone agrees, which leads to slow progress. Instead, they must create clarity by taking broad input but ensuring a single, accountable owner makes the final decision. Committees optimize for safety, not outcomes.
While execution skills are table stakes, the leap to leadership requires the ability to create clarity amidst conflicting incentives and chaos. Senior PMs are trusted because they can synthesize complex situations, align teams, and simplify decision-making, enabling others to move forward effectively.