The common advice to conduct unbiased discovery interviews sounds logical but often fails. The truest way to validate an idea and understand customer needs is through the act of selling. This forces a concrete value exchange and reveals genuine demand in a way that hypothetical conversations cannot.

Customers, like founders, have a gap between their stated beliefs and actual behaviors. Instead of relying on discovery interviews, watch them work. Observing their actions reveals their true operating philosophy—what they genuinely value—which is a more reliable guide for product development than what they say.

Customers describe an idealized version of their world in interviews. To understand their true problems and workflows, you must be physically present. This uncovers the crucial gap between their perception and day-to-day reality.

The most potent business ideas are discovered, not forced. They arise naturally from being an active participant in a niche community and experiencing its problems firsthand. Instead of searching for 'an idea,' immerse yourself in a passion; the right opportunity will present itself.

Activities like discovery interviews and seeking design partners often feel productive and validating. However, they are frequently designed to make founders feel comfortable and avoid the difficulty of real selling and deep immersion. True progress comes from uncomfortable, direct actions, not feel-good processes.

The Stormy AI founder advocates for prioritizing a founder's internal "hunch" over direct customer feedback for breakthrough ideas. He argues that while customer interviews are good for incremental improvements, building a truly massive company requires a unique, non-obvious secret or vision that data alone cannot provide. This conviction fuels persistence through tough times.