Hiring for product managers often stalls because CEOs and other leaders, especially those from non-product backgrounds, find the nuanced evaluation process a significant cognitive load. Compared to their other competing priorities, it feels like a 'heavy lift,' leading to delays and procrastination.

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The core job of a Product Manager is not writing specs or talking to press; it's a leadership role. Success means getting a product to market that wins. This requires influencing engineering, marketing, and sales without any formal authority, making it the ultimate training ground for real leadership.

The 'CEO of the product' metaphor is misleading because product managers lack direct authority. A better analogy is 'the glue.' The PM's role is to connect different functions—engineering, sales, marketing—with strategy, data, and user problems to ensure the team works cohesively towards a shared goal.

Firms claim they want product leaders who challenge the executive team and have strong opinions. In reality, their interview process often screens for low-risk communicators who can absorb pressure without creating friction, undermining the stated goal.

Companies often fail by promoting high-performing individual contributors into leadership without teaching them how to scale their judgment. The new leader's job is not to solve problems directly but to define what "good" looks like and enable their teams to get there.

The most critical skill gaps for product managers are not technical but relational and financial. The inability to make a compelling business case to diverse audiences and to move from a cost-only to a full profit-and-loss mindset are primary reasons for failure in the role.

While execution skills are table stakes, the leap to leadership requires the ability to create clarity amidst conflicting incentives and chaos. Senior PMs are trusted because they can synthesize complex situations, align teams, and simplify decision-making, enabling others to move forward effectively.

To scale a high-performing product team, hire individuals who exhibit the same level of ownership and love for the product as the original founders. This means prioritizing a blend of deep curiosity, leadership potential, and an unwavering commitment to execution over a simple skills checklist.

Instead of seeking a specific PM archetype (e.g., innovator, maximizer), focus on hiring individuals who bring unique perspectives, skills, or backgrounds. This approach builds a more resilient and versatile product organization, even if the new hire's style differs from the manager's.

Great PMs excel by understanding and influencing human behavior. This "people sense" applies to both discerning customer needs to build the right product and to aligning internal teams to bring that vision to life. Every aspect, from product-market fit to go-to-market strategy, ultimately hinges on understanding people.

A common founder mistake is hiring a first product manager to simply prioritize and ship a backlog of ideas. Instead, PMs create the most value when given ownership of a key metric and the autonomy to drive user and business outcomes.

CEOs Procrastinate on PM Hires Because the Nuanced Role is a 'Heavy Lift' | RiffOn