The era of informational content marketing is ending. LLMs are moving the user journey from seeking 'answers' (e.g., 'how to create Facebook ads') to demanding 'actions' (e.g., 'create Facebook ads that convert'). This fundamental shift will make much of the traditional SEO playbook obsolete.
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The traditional goal of winning hearts and minds is now a two-step process. Marketers must first win over the "machines"—search algorithms and LLMs—that control 85% of content discovery, treating them as an influential, gatekeeping audience.
The audience for marketing content is expanding to include AI agents. Websites, for example, will need to be optimized not just for human users but also for AI crawlers that surface information in answer engines. This requires a fundamental shift in how marketers think about content structure and metadata.
As consumers use AI for discovery, brand marketing must shift from human-centric storytelling to distributing structured information aimed at AI retrieval agents. These bots prioritize raw data over narrative, with the AI itself creating the story for the end-user post-ingestion.
With AI-powered search, user behavior has shifted to asking direct questions. Effective SEO now requires structuring content to directly answer the specific questions buyers are asking search engines and AI tools, rather than just ranking for keywords.
Users now ask AI models highly specific, long-form questions, not short search terms. HubSpot's CEO advises creating more detailed content with better citations and case studies to provide authoritative answers for these complex queries and remain visible.
The evolution of search won't stop with LLMs. The next stage involves autonomous AI agents that complete tasks like booking travel on a user's behalf. Marketers must shift their focus from answering human queries to ensuring their products and services are discoverable and selectable by these agents.
With 80-90% of AI-powered searches resulting in no clicks, traditional SEO is dying. The new key metric is "share of voice"—how often your brand is cited in AI-generated answers. This requires a fundamental strategy shift to Answer Engine Optimization (AEO), focusing on becoming an authoritative source for LLMs rather than just driving website traffic.
Marketers must evolve from SEO to GEO, optimizing content for how brands appear in LLM results. This requires a new content strategy that treats the LLM as a distinct persona or channel, creating content specifically for it to crawl and ensuring accurate brand representation.
Traditional lead magnets like white papers and webinars are becoming obsolete as AI-empowered buyers conduct their own research. Marketing's future role is to publish high-quality insights and information online, specifically to train the AI agents that buyers use, ensuring the company's perspective shapes the conversation before a salesperson is ever involved.
As users increasingly get answers from AI assistants, marketing strategy must evolve from Search Engine Optimization (SEO) to Generative Engine Optimization (GEO). This means creating diverse, authoritative content across multiple platforms (podcasts, PR, articles) with the goal of being cited as a trusted source by AI models themselves.
