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To get unbiased feedback, don't mention your product. Instead, ask prospects about their #1 challenge. If they organically bring up the problem your product solves, you've found a real pain point and strong market pull.

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Instead of building an MVP, pitch a one-liner about your solution to a target audience and gauge their reaction. Passionate, unsolicited stories about their pain points signal strong problem-solution fit. This method provides objective validation with minimal resources.

When a prospect asks if your product does something, it’s a confession that their current process is failing. Instead of just answering "yes," use it as a discovery opportunity. Ask, "How do you currently do that today?" to uncover the underlying problem and tailor your demo to solve it directly.

Instead of asking broad, open-ended questions about pain, provide prospects with a multiple-choice list of the common problems you solve. This steers the conversation toward your solution's strengths and prevents wasting time on issues you can't address.

Instead of asking broad questions like "What are your challenges?", present a menu of common problems: "Typically, frustrations are A, B, or C. Which is it for you?" This makes it easier for prospects to articulate their pain and guides them toward the specific problems your solution excels at solving.

Instead of pitching a solution, create a presentation deck that outlines your core assumptions as bold statements. Use this "story deck" to facilitate a conversation, not a presentation. This prompts customers to agree or disagree, revealing their true pain points and validating your hypothesis more effectively.

Directly asking customers for solutions yields generic answers your competitors also hear. The goal is to uncover their underlying problems, which is your job to solve, not theirs to articulate. This approach leads to unique insights and avoids creating 'me-too' products.

In initial meetings with enterprise prospects, Nexla's founder didn't pitch a solution. He focused entirely on validating the problem. By asking, "Do you see this problem as well?" he framed the conversation as a collaborative exploration, which disarmed prospects and led to more honest, insightful discussions.

Don't just ask about priorities related to your product. Ask for their absolute top priority overall, regardless of your solution. If your solution addresses their #4 problem, but #1 is a massive project like a CRM migration, you know the deal is likely disqualified or needs to be pushed out, saving you time.

Instead of focusing on tactical issues, ask potential customers what they would wish for if they had a magic wand. This prompts them to describe their ideal, transformative solution, revealing the deeper, more valuable problem you should be solving.

Avoid broad, open-ended questions like "tell me about your billing." Instead, provide two or three common problems your solution addresses and ask which resonates most. This keeps the conversation focused on your strengths and makes it easier for the prospect to provide a relevant answer.