RiffOn Terms of Service

1. Introduction

Welcome to RiffOn, a conversational media platform operated by kGrid Inc. ("RiffOn," "we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of RiffOn's website, mobile applications, AI-powered interview services, and related services (collectively, the "Service").

By accessing or using RiffOn, you agree to be bound by these Terms. If you do not agree to these Terms, do not access or use the Service.

IMPORTANT NOTICE ABOUT AI INTERVIEWS: RiffOn uses artificial intelligence agents to conduct interviews with users. All interviews are recorded and may be shared publicly on our platform. By using RiffOn, you explicitly consent to being interviewed by AI agents, having your conversations recorded, and having those recordings published on our platform for public viewing.

2. Eligibility and Account Requirements

2.1 Age Requirements

You must be at least 16 years old to use RiffOn. If you are under 18 years old, you must have your parent or legal guardian's permission to use the Service and they must review these Terms with you.

2.2 Account Creation

To participate in interviews or access certain features, you must create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Keep your password secure and confidential
• Notify us immediately of any unauthorized access to your account
• Accept responsibility for all activities that occur under your account

2.3 Account Restrictions

You may not:

• Create an account if you have been previously banned from RiffOn
• Create multiple accounts to evade restrictions or bans
• Use another person's account without permission
• Sell, trade, or transfer your account to another person

3. The RiffOn Service

3.1 AI-Powered Interviews

RiffOn provides a platform where AI agents conduct conversational interviews with users on various topics. These interviews:

• Are conducted in real-time by automated AI systems
• Are audio and/or video recorded in their entirety
• May be edited by RiffOn for length, clarity, or content standards
• Are published publicly on the RiffOn platform unless you explicitly opt for private interviews (where available)
• May be featured, promoted, or highlighted by RiffOn across our platform and marketing materials

3.2 Public Nature of Content

YOU UNDERSTAND AND AGREE THAT:

• Your interviews will be publicly accessible and viewable by anyone on the internet
• Your voice, likeness, statements, and any information you share during interviews will be publicly available
• Content published on RiffOn may be indexed by search engines
• Others may share, link to, or discuss your interviews on other platforms
• Once published, your interviews may remain accessible even if you later request removal

3.3 Recording and Publication Consent

By participating in an interview on RiffOn, you explicitly consent to:

• Being recorded (audio and/or video) throughout the entire interview
• Having your recordings stored on RiffOn's servers
• Having your recordings published and distributed on the RiffOn platform
• Having your recordings potentially used in RiffOn's promotional materials
• The use of your name, username, voice, image, and likeness in connection with your interviews

This consent applies from the moment you begin an interview session.

4. Your Content and Rights

4.1 Ownership of Your Content

You retain ownership of the content you create during interviews ("Your Content"), including your statements, ideas, and responses. However, by using RiffOn, you grant us certain rights as described below.

4.2 License Grant to RiffOn

By creating content on RiffOn, you grant us a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to:

• Use, reproduce, distribute, prepare derivative works of, display, and perform Your Content
• Publish Your Content on the RiffOn platform and any successor platforms
• Promote Your Content across our marketing channels and partner platforms
• Create clips, excerpts, transcripts, or summaries of Your Content
• Translate or subtitle Your Content for accessibility or international audiences
• Use Your Content to train, improve, and develop our AI systems and interview agents
• Monetize Your Content through advertising, sponsorships, or premium features

This license continues even if you delete your account, but we will not display publicly deleted content except as required by law or for our internal records.

4.3 License Grant to Other Users

You grant other RiffOn users a worldwide, non-exclusive, royalty-free license to:

• View and listen to Your Content on the RiffOn platform
• Share links to Your Content on other platforms
• Quote or reference Your Content in their own content (with attribution)

4.4 Your Representations and Warranties

By submitting content to RiffOn, you represent and warrant that:

• You own all rights to Your Content or have obtained all necessary permissions
• Your Content does not infringe on any third party's intellectual property, privacy, publicity, or other rights
• Your Content complies with all applicable laws and these Terms
• You have the right to grant the licenses described in these Terms

4.5 Content Standards

You agree not to create or share content that:

• Is illegal, defamatory, harassing, threatening, or abusive
• Contains hate speech or promotes violence or discrimination
• Infringes on intellectual property rights
• Contains private or confidential information about others without authorization
• Contains false, misleading, or deceptive statements intended to harm others
• Promotes dangerous activities or self-harm
• Is sexually explicit or pornographic
• Violates our Community Guidelines

5. AI Technology and Data Processing

5.1 AI Interview Process

RiffOn's AI agents:

• Use natural language processing and machine learning to conduct interviews
• May ask follow-up questions based on your responses
• Are continuously improved using data from interviews
• May occasionally produce unexpected, unclear, or inappropriate responses

5.2 Data Collection and Use

During your use of RiffOn, we collect and process:

• Audio and video recordings of your interviews
• Transcripts and metadata from your interviews
• Your account information and usage patterns
• Technical data about how you interact with our Service

This data may be used to:

• Provide and improve the Service
• Train and enhance our AI models
• Analyze user behavior and preferences
• Generate recommendations and personalized experiences
• Comply with legal obligations

For more details, see our Privacy Policy.

5.3 No Guarantee of AI Accuracy

While we strive for high-quality AI interactions, we do not guarantee that:

• AI agents will always understand your statements correctly
• AI-generated questions will always be relevant or appropriate
• Transcriptions will be 100% accurate
• AI responses will be factually correct

6. Content Moderation and Removal

6.1 Our Right to Remove Content

We reserve the right to remove, edit, or refuse to publish any content that:

• Violates these Terms or our Community Guidelines
• May create legal liability for RiffOn
• May harm RiffOn's reputation or user experience
• Is reported by other users and found to violate our policies
• We determine, in our sole discretion, is inappropriate

6.2 Content Removal Process

If we remove your content, we will typically notify you with a reason, unless:

• Providing notice would violate the law or a legal request
• Providing notice would compromise an investigation
• Providing notice would cause harm to RiffOn, our users, or third parties

6.3 Strikes and Enforcement

RiffOn operates a progressive enforcement system:

• First Strike: Warning and temporary restrictions
• Second Strike: Temporary suspension (7-30 days)
• Third Strike: Permanent account termination

You may appeal strikes by emailing moderation@riffon.com within 30 days.

6.4 User Deletion Rights

You may request deletion of your interviews at any time by:

• Using the delete function in your account settings
• Contacting our support team

Once deletion begins:

• Your content will be removed from public view within 48 hours
• Complete deletion from our systems may take up to 90 days
• We may retain certain data for legal compliance, safety, or backup purposes
• Content already shared by other users on external platforms cannot be controlled by us

7. Prohibited Conduct

You may not:

• Use the Service for any illegal purpose
• Attempt to circumvent any content filtering or moderation systems
• Upload malicious code or attempt to compromise the Service's security
• Harvest or collect data about users without permission
• Impersonate others or misrepresent your identity or affiliations
• Use automated systems (bots, scrapers) to access the Service without authorization
• Attempt to manipulate engagement metrics or artificially inflate views
• Reverse engineer, decompile, or attempt to extract source code from our AI systems
• Use the Service to spam, harass, or abuse others
• Share content that violates others' privacy rights

8. Intellectual Property

8.1 RiffOn's Intellectual Property

All RiffOn branding, software, AI technology, design elements, and platform features are owned by kGrid Inc. or our licensors. You may not:

• Use RiffOn's trademarks without written permission
• Copy, modify, or create derivative works of our software
• Reverse engineer our AI systems or algorithms

8.2 Copyright Infringement

RiffOn respects intellectual property rights. If you believe content on RiffOn infringes your copyright, please submit a DMCA notice to our designated Copyright Agent at copyright@riffon.com.

Your notice must include:

• Identification of the copyrighted work
• Identification of the infringing material and its location
• Your contact information
• A statement of good faith belief that the use is unauthorized
• A statement that the information is accurate and you are authorized to act
• Your physical or electronic signature

8.3 Counter-Notices

If your content is removed due to a copyright claim and you believe the removal was in error, you may submit a counter-notice with the required statutory information.

9. Third-Party Services and Links

RiffOn may contain links to third-party websites, services, or content. We do not control, endorse, or assume responsibility for any third-party services. Your use of third-party services is at your own risk and subject to their terms.

10. Monetization and Compensation

10.1 RiffOn's Monetization Rights

RiffOn may generate revenue through:

• Advertising displayed alongside your content
• Premium subscriptions or features
• Sponsorships and branded content partnerships
• Data licensing (in accordance with our Privacy Policy)

10.2 No Automatic Compensation

Unless you have a separate written agreement with RiffOn (such as a Creator Partnership Agreement), you are not entitled to compensation for:

• Views, listens, or engagement with your content
• Advertising revenue generated from your content
• Use of your content in RiffOn's promotional materials

10.3 Creator Programs

RiffOn may offer creator partnership programs with compensation opportunities. Eligibility and terms will be specified in separate agreements.

11. Disclaimers and Limitation of Liability

11.1 Service "As Is"

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

RIFFON DOES NOT WARRANT THAT:

• The Service will be uninterrupted, secure, or error-free
• AI interviews will always function as expected
• Content will be preserved or always accessible
• The Service will meet your specific requirements

11.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RIFFON AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR:

• Indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or business opportunities
• Damage to reputation or emotional distress
• Any damages arising from your use of the Service
• Damages arising from unauthorized access to your account
• Damages arising from AI errors, misunderstandings, or inappropriate content
• Damages arising from content created by other users
• Damages arising from your content being shared or discussed by others

RIFFON'S TOTAL LIABILITY SHALL NOT EXCEED THE GREATER OF: (A) $100 USD OR (B) THE AMOUNT YOU PAID TO RIFFON IN THE PAST 12 MONTHS.

11.3 Assumption of Risk

You acknowledge and agree that:

• Participating in public interviews carries inherent risks
• Your statements may be misunderstood, criticized, or used in ways you did not intend
• Once content is public, it may be difficult or impossible to fully remove it from the internet
• You are solely responsible for what you choose to share during interviews

12. Indemnification

You agree to defend, indemnify, and hold harmless RiffOn, kGrid Inc., and our affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising from:

• Your use of the Service
• Your Content
• Your violation of these Terms
• Your violation of any third-party rights
• Your violation of applicable laws

13. Termination

13.1 Termination by You

You may terminate your account at any time by:

• Deleting your account through your account settings
• Contacting our support team

Upon termination:

• Your access to the Service will end
• Your public content may remain accessible unless you request deletion
• These Terms continue to apply to content you created before termination

13.2 Termination by RiffOn

We may suspend or terminate your account if:

• You violate these Terms or our policies
• You engage in conduct that harms RiffOn or other users
• We are required to do so by law or legal process
• You repeatedly infringe intellectual property rights
• Your account remains inactive for an extended period

13.3 Effect of Termination

Upon termination:

• Your license to use the Service ends immediately
• Our licenses to Your Content continue as specified in Section 4.2
• Sections of these Terms that by their nature should survive will remain in effect

14. Dispute Resolution

14.1 Governing Law

These Terms are governed by the laws of California, without regard to conflict of law principles.

14.2 Informal Resolution

Before filing any legal action, you agree to contact us at legal@riffon.com to attempt informal resolution. We will have 60 days to respond and attempt to resolve the issue.

14.3 Arbitration Agreement

YOU AND RIFFON AGREE THAT ANY DISPUTES WILL BE RESOLVED THROUGH BINDING, INDIVIDUAL ARBITRATION, NOT IN COURT, AND YOU WAIVE YOUR RIGHT TO A JURY TRIAL OR TO PARTICIPATE IN A CLASS ACTION.

Arbitration will be conducted by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. You may opt out of arbitration by sending written notice to kGrid Inc., 455 Market St Ste 1940, PMB 381476, San Francisco, California 94105-2448 US within 30 days of accepting these Terms.

14.4 Exceptions to Arbitration

The following may be brought in court:

• Claims related to intellectual property infringement
• Claims for injunctive relief
• Small claims court actions (within jurisdictional limits)

14.5 Limitation Period

You must bring any claim within one (1) year after the claim arises. Otherwise, the claim is permanently barred.

14.6 Venue

For claims not subject to arbitration, you agree to exclusive jurisdiction in the state and federal courts located in Santa Clara County, California.

15. General Terms

15.1 Changes to Terms

We may update these Terms from time to time. If we make material changes, we will notify you by:

• Posting a notice on the Service
• Sending an email to your registered email address
• Providing in-app notification

Continued use of the Service after changes become effective constitutes acceptance of the updated Terms.

15.2 Entire Agreement

These Terms, together with our Privacy Policy, Community Guidelines, and any other policies referenced herein, constitute the entire agreement between you and RiffOn.

15.3 Severability

If any provision of these Terms is found unenforceable, the remaining provisions will remain in full effect.

15.4 No Waiver

Our failure to enforce any right or provision does not constitute a waiver of that right or provision.

15.5 Assignment

You may not assign or transfer these Terms or your account without our written consent. We may assign these Terms to any affiliate or successor.

15.6 Force Majeure

RiffOn is not liable for any failure to perform due to circumstances beyond our reasonable control, including natural disasters, war, terrorism, pandemics, or internet failures.

15.7 Interpretation

Headings are for convenience only. "Including" means "including but not limited to." "Or" is inclusive (and/or).

16. Contact Information

For questions about these Terms, please contact:

kGrid Inc.
455 Market St Ste 1940
PMB 381476
San Francisco, California 94105-2448 US

Email: legal@riffon.com
Support: support@riffon.com
For copyright matters: copyright@riffon.com
For privacy matters: privacy@riffon.com

By using RiffOn, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.