Peripheral vision, which is primitive and subconscious, cannot read words but responds to shapes and colors. These elements should grab a shopper's attention, drawing their sharp, focused foveal vision to read the specific details of an offer on the packaging or price tag.
Adding a third, less attractive 'decoy' option to a choice set can dramatically shift consumer preference towards a higher-priced target option by making it seem superior by comparison. This choice architecture trick can significantly boost revenue even if the decoy itself is never chosen.
Due to the 'endowed progress effect,' providing customers with artificial progress toward a reward from the beginning makes them feel more invested. A 10-purchase card with two pre-filled stamps will significantly outperform an 8-purchase card that starts empty, increasing program completion.
The brain subconsciously perceives prices that are easier to say (i.e., have fewer syllables) as being lower in value. This is because they require less mental effort to process. For example, 'nineteen ninety-nine' feels more expensive than a price with fewer syllables, regardless of the actual numerical value.
To understand the real reason for a purchase, repeatedly ask 'why' in response to a consumer's stated motivations. This qualitative research technique peels back layers of rationalization (e.g., 'it was on offer') to reveal the core emotional driver (e.g., 'to show my love').
