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  1. Minus One
  2. How Asking ‘Why?’ Changes What You Build | Kunal Shah
How Asking ‘Why?’ Changes What You Build | Kunal Shah

How Asking ‘Why?’ Changes What You Build | Kunal Shah

Minus One · Jan 8, 2026

Kunal Shah on why founders must find human motivation 'rivers' before building tech 'dams' and how rediscovering childlike curiosity is key.

Truly Valued Experiences Are Inefficient; Soulfulness Requires Sacrificing Utility

An engineering mindset prizes efficiency, but humanity prizes soulfulness. The most desirable experiences—from cuisine to travel—are deliberately inefficient. Building a beloved brand requires embracing this paradox and understanding that emotional connection is built on non-utilitarian details.

How Asking ‘Why?’ Changes What You Build | Kunal Shah thumbnail

How Asking ‘Why?’ Changes What You Build | Kunal Shah

Minus One·a month ago

Hire for a Candidate's Trajectory ('Slope'), Not Their Current Achievements

A person's past rate of growth is the best predictor of their future potential. When hiring, look for evidence of a steep learning curve and rapid progression—their 'slope.' This is more valuable than their current title or accomplishments, as people tend to maintain this trajectory.

How Asking ‘Why?’ Changes What You Build | Kunal Shah thumbnail

How Asking ‘Why?’ Changes What You Build | Kunal Shah

Minus One·a month ago

Successful Founders Embody the 'Krishna' Archetype: High on Values, Low on Obedience

Using a mythological framework, founders are not the dutiful, rule-following 'Ram' archetype. They are 'Krishnas': driven by strong core values but willing to bend or break conventional rules to achieve their mission. Dutiful 'Rams' are better for scaling a company, not starting one.

How Asking ‘Why?’ Changes What You Build | Kunal Shah thumbnail

How Asking ‘Why?’ Changes What You Build | Kunal Shah

Minus One·a month ago

Market to the Household's de Facto CTO—the 8-25 Year Old

In every family, technology choices are driven by a younger person, typically aged 8-25. Cred's marketing targets this 'Chief Technology Officer' of the house. Even if they aren't the end user, their endorsement influences the adoption decisions of the entire family.

How Asking ‘Why?’ Changes What You Build | Kunal Shah thumbnail

How Asking ‘Why?’ Changes What You Build | Kunal Shah

Minus One·a month ago

Tech Founders Build Great Dams (Products) but Fail to Find Rivers (Human Motivation)

Founders often perfect their product (the dam) without validating the underlying human motivation (the river). When the product fails, they tweak the product instead of questioning if they've built on a real, pre-existing customer need. Rivers must be found; they cannot be created.

How Asking ‘Why?’ Changes What You Build | Kunal Shah thumbnail

How Asking ‘Why?’ Changes What You Build | Kunal Shah

Minus One·a month ago

High-Achievers Suffer a 'Curse of Complexity,' Overlooking Simple Winning Ideas

People who scored 90%+ in school often have a bias towards complexity. They feel a need to justify their intellect by solving complex problems, which can cause them to overlook simple solutions that consumers actually want. The market rewards simplicity, not intellectual complexity.

How Asking ‘Why?’ Changes What You Build | Kunal Shah thumbnail

How Asking ‘Why?’ Changes What You Build | Kunal Shah

Minus One·a month ago

Obsession with Status Prevents Wealth Creation; True Prosperity Requires Cooperation

Status-seeking is often a zero-sum game rooted in signaling dominance. True wealth creation is a non-zero-sum, cooperative process. Communities that prioritize cooperation build lasting wealth, while those focused on status signals often remain less prosperous.

How Asking ‘Why?’ Changes What You Build | Kunal Shah thumbnail

How Asking ‘Why?’ Changes What You Build | Kunal Shah

Minus One·a month ago

Entrepreneurial Drive Is Often a Corrosive Fuel Forged by Personal Trauma

The intense, relentless drive seen in many successful entrepreneurs isn't normal ambition. It's often a corrosive fuel derived from significant personal trauma, like family financial ruin. This experience provides a level of motivation that those from more stable backgrounds may lack.

How Asking ‘Why?’ Changes What You Build | Kunal Shah thumbnail

How Asking ‘Why?’ Changes What You Build | Kunal Shah

Minus One·a month ago

Leverage High-Judgment Individuals as Human APIs to De-Risk Your Decisions

Certain individuals have a proven, high success rate in their domain. Rather than relying solely on your own intuition or A/B testing, treat these people as APIs. Query them for feedback on your ideas to get a high-signal assessment of your blind spots and chances of success.

How Asking ‘Why?’ Changes What You Build | Kunal Shah thumbnail

How Asking ‘Why?’ Changes What You Build | Kunal Shah

Minus One·a month ago